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課程簡介
介紹
ServiceNow 概述
- 什麼是ServiceNow?
- ServiceNow 功能和工具
準備 ServiceNow 環境
- 設置 MID 伺服器系統
ServiceNow 快速入門
- 導航 ServiceNow 用戶介面
- 使用 ServiceNow 文件和社區
ServiceNow for End Users
- 實現配置
- 創建和維護報表
ServiceNow 服務管理
- 處理事件 Management
- 應對變化 Management
- 使用設定 Management
總結和結論
最低要求
- 對ITIL原理的基本瞭解
觀眾
- ServiceNow 使用者
7 時間:
客戶評論 (3)
Very interactive and step by step process fully explained. Answered all of our questions even if it is out of the topic or subject.
Glenn Camacho - Hoegh Autoliners ROHQ
Course - ServiceNow for Administration
Knowledge, the rapport and the training style.
Alvin Moratalla - cxLoyalty
Course - ServiceNow for Developers
它非常注重技術,有很多例子。
Zoltán - Training360 Kft.
Course - Application Performance Management (APM) - Focused on the Dynatrace® Software Product
機器翻譯