Course Outline
Introduction to OpenText Exstream v16
- Overview of the structural elements of Exstream v16
- Understanding the multi-tenant architecture
OpenText Directory Services (OTDS)
- Introduction to OTDS
- Understanding OTDS concepts
Exstream Tools v16
- Exploring Control Center capabilities and management options
- Supervisor, control, and other web applications
- Utilizing Exstream tools
Exstream v16 Administration
- Administering Exstream for optimal performance and security
- Deploying Exstream v16 applications
Exstream Design Manager/Designer v16
- Understanding the fundamentals of document design within Exstream
- Designing and creating documents using Exstream Design Manager/Designer
Exstream Communications Builder/Communications Server v16
- Building and managing communication flows
- Developing communication strategies and implementing them in Exstream
Troubleshooting and Best Practices
- Troubleshooting and resolving typical issues
- Leveraging the portal for support and resources
Advanced Topics
- Understanding migration processes
- Developing new flows
- Adapting to updates in Exstream v16
- Managing and creating templates post-update
Summary and Next Steps
Requirements
- Basic understanding of Customer Communication Management (CCM) concepts
- Basic knowledge of IT infrastructure and databases
Audience
- Project managers
- IT professionals
Testimonials (3)
That we got to use a test environment and could do what was trained. Hennie was such a wonderful person and was very welcoming.
Kirsten da Silva - Financial Planning Institute
Course - Microsoft Dynamics 365 Customer Insights (MB-220)
I learnt that we underutilize the system we work on and enjoyed every apsect.
Tracy Rehman - Financial Planning Institute
Course - Microsoft Dynamics 365 Customer Insights (MB-220)
Fortunately I was 1 on 1 with my trainer. This was very good. Victor worked at my pace, he explained things clearly and I was very happy with the outcome.