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Course Outline
Introduction
ServiceNow at a Glance
- Software-as-a product
- ServiceNow stack
- Tables and fields
Preparing the Development Environment
- Obtaining a ServiceNow Developer Instance
- Introduction to Development
Navigating the User Interface
Developing in ServiceNow Basics
- Designing an application table
- Creating a table
- Adding fields
- Creating an application file
- Creating modules and fields
- Developing forms
- Inputting data
- Working with script editor features
- Creating workflows
Self-Service & Process Automation
Scripting and API
- Working with client scripts
- Working with UI actions
- Working with UI policies
- Managing application business logic
- Running action with scheduled jobs
- Scripting in workflow actions
- Configuring, transforming, and debugging scripts
- Creating a ServiceNow API
GlideRecord, GlideSystem, and GlideForm
- Implementing dot-walking
- Using GlideRecord APIs
- Applying CRUD
- Implementing events
- Working with GlideSystem
- Using GlideForm client-side APIs
GlideAjax and GlideUser
- Using GlideAjax client-server APIs
- Using GlideUser client-side APIs
Managing Applications
- Controlling access to the application and its records
- Sending notification to stakeholders and collaborators
- Using flow designer to automate applications
- Integrating ServiceNow with public web services
- Using the Service Catalog to provide access to applications
- Testing the applications manually and automatically
- Using the application repository to install/uninstall applications
Summary and Conclusion
Requirements
- Experience with ServiceNow
- Object-oriented programming experience
Audience
- Web Developers
35 Hours
Testimonials (3)
Knowledge, the rapport and the training style.
Alvin Moratalla - cxLoyalty
Course - ServiceNow for Developers
The trainer was able to introduce us to ServiceNow with better approach, so we can able to understand each courses and guided us very well if we have questions or facing difficulties with activities.
April Annie Abrenica - cxLoyalty
Course - ServiceNow for Developers
Honestly I enjoyed all the time we spent during our training with Laks. He is a great training and a great knowledge distributor to trainees. He was very entertaining in a good way that make us more understand the subject of matter. I will say, it's been a great opportunity! Kudos to Laks :)
Loreto III Velez - cxLoyalty
Course - ServiceNow for Developers
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