Course Outline
Foundations, Social Engineering, and the Work Environment
Essential Cybersecurity for Staff
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Understanding threats: The definition of cybersecurity and why every employee plays a crucial role.
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Digital hygiene and password management: Crafting strong passwords, leveraging password managers, and adhering to the "unique password per service" principle.
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Clear desk and clear screen policies: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Spotting Threats
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Attack psychology: The nature of social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Analyzing phishing: Techniques for examining message headers, concealed links, and malicious attachments (using authentic case studies).
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Additional attack vectors: Voice phishing (vishing) and SMS phishing (smishing).
Securing Remote and Mobile Work
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Network security: The risks associated with public Wi-Fi networks (in cafes, on trains) and the correct implementation of VPNs.
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Device protection: Utilizing disk encryption, implementing screen locks, and avoiding unknown USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.
Tools, Legal Compliance, and Incident Response
Cybersecurity within the Microsoft 365 Environment
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Safe data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).
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Communication and collaboration: Secure practices in Microsoft Teams (managing external guest invitations and controlling shared files).
Personal Data Protection and GDPR Application
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Common errors that lead to personal data breaches (e.g., misdirected emails, failure to use BCC).
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Managing Security Incidents
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Identifying incidents: Defining breaches (e.g., lost phones, ransomware encryption, clicking phishing links).
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Reporting protocols: Knowing who to notify and the required timeframe (involving the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer).
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Key reaction principles: Disconnecting devices from the network, remaining calm, and strictly avoiding DIY fixes or the deletion of evidence.
Requirements
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Familiarity with basic computer operations and web browsing.
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Routine use of standard office tools, including email, messaging platforms, and document processing software.
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No specialized IT expertise is necessary; all technical concepts are contextualized through business value and everyday workflows.
Target Audience
- Office and administrative staff, as well as mid-level management, across all departments.
- Especially recommended for hybrid or fully remote team members.
- Users who regularly interact with the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
