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Course Outline

Introduction

  • Defining e-commerce fraud.

The History of E-Commerce Fraud

  • Exploring fraud trends over the past few decades.
  • Identifying common types of fraud prevalent today.

Categories of E-Commerce Fraud

  • True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
  • Key statistics and real-world examples.

Formulating an Anti-Fraud Strategy

Evaluating Your Organization's Current Status

Targeting Various Aspects of Fraud Prevention

Authentication Methods

Credit Card Fraud Detection

Fraud Detection Techniques

Handling Recurring Transactions

Fraud Screening Processes

Engaging the Team and Securing Support for New Measures

Assessing Outcomes

Adapting to Evolving Requirements

Summary and Conclusion

Requirements

  • Familiarity with e-commerce and online payment systems.

Audience

  • Managers responsible for implementing security policies and controls.
 14 Hours

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