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Duration 7 hours
Course Outline
The Forward Deployed Model
- Origins of the role at Palantir
- Implementation at OpenAI, Anthropic, and large service firms
- Differentiating factors from consulting and solutions architecture
- Key performance indicators for forward deployed engineers
The Deployment Gap
- Why pilots often stall before reaching production
- Distinguishing between technical capability and organisational readiness
- Identifying signs of deployments that lack scalability
- The business cost of stalled pilots
The Engagement Lifecycle
- Phases: Discover, Prototype, Validate, Go Live, Scale
- Entry and exit criteria for each stage
- Aligning cadence and decision rights with the client
- Documenting assumptions and unresolved questions
Operating Inside the Customer
- Stakeholder mapping from end-users to executives
- Navigating access requests, security reviews, and environment constraints
- Building trust with technical and business teams
- Managing expectations when scope evolves
Outcomes, Handover, and Scale
- Defining success using the client's own metrics
- Handing over to internal engineering and platform teams
- Converting repetitive tasks into reusable assets
- Documenting failure patterns to inform future engagements
Requirements
- Professional experience in delivering software, data, or integration projects
- Working knowledge of cloud platforms and API-based integration
- Exposure to technical work with a customer-facing focus
Target Audience
- Engineers transitioning into forward deployed engineering roles
- Solutions architects and technical consultants
- Delivery leads and engineering managers building embedded service practices
- Product engineers working directly with enterprise clients
