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Course Outline
Introduction to Hermes Agent
- Understanding what Hermes Agent is and its support for business automation.
- Distinguishing between AI agents and standard chat tools.
- Exploring core concepts such as tasks, memory, context, and reusable skills.
- Reviewing common business use cases and anticipated benefits.
Getting Started with the Platform
- Preparing the environment and meeting access requirements.
- Setting up Hermes Agent and reviewing key configuration options.
- Navigating the interface and executing basic actions.
Planning Effective Agent Workflows
- Identifying tasks suitable for automation.
- Defining workflow goals, inputs, and expected outputs.
- Mapping simple business processes for agent support.
Building Your First Workflow
- Creating a simple workflow for a business scenario.
- Writing clear instructions and refining prompts.
- Testing outputs and enhancing reliability.
- Saving useful steps as reusable skills.
Using Memory, Context, and Skills
- Managing context to ensure the agent performs tasks effectively.
- Applying memory appropriately across repeated work.
- Organizing and reusing skills for consistency and speed.
Connecting Hermes Agent to Business Tools
- Connecting to communication, productivity, and work management tools.
- Utilizing documents and external data sources within workflows.
- Managing permissions and access securely.
Practical Automation Use Cases
- Automating routine support and internal service tasks.
- Assisting with reporting, summaries, and research workflows.
- Designing reusable workflows to enhance team productivity.
Monitoring and Improving Results
- Reviewing workflow performance and output quality.
- Troubleshooting weak or inconsistent results.
- Improving workflows through better instructions, context, and testing.
Governance and Team Adoption
- Applying data privacy and responsible use practices.
- Establishing team guidelines and change control.
- Planning a pilot rollout and identifying next steps.
Wrap-Up and Action Planning
- Reviewing key concepts and practical lessons learned.
- Selecting the best candidate processes for automation.
- Creating a realistic action plan for continued adoption.
Requirements
- Foundational understanding of AI assistants and workflow automation principles.
- Experience utilizing standard business applications, web tools, or team collaboration platforms.
- Basic computer literacy and comfort with browser-based applications.
Audience
- Business users seeking to automate repetitive tasks using AI agents.
- Team leads and operations staff exploring AI-enabled workflow solutions.
- Technical professionals requiring a practical introduction to Hermes Agent.
14 Hours