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Duration 14 hours
Course Outline
Introduction to OpenUEM
- An overview of endpoint management principles and OpenUEM's key features
- Exploring the endpoint lifecycle and core management concepts
- Lab environment setup and preparation of the testing sandbox
Installing and Configuring OpenUEM
- Installing core OpenUEM server components
- Distributing agents to Windows, macOS, and Linux systems
- Setting up network parameters and security configurations
Enrolling and Organizing Endpoints
- Registering devices within the OpenUEM console
- Structuring and grouping devices for streamlined management
- Establishing administrative roles and access permissions
Fundamentals of Device Management
- Distributing software applications and system updates to managed nodes
- Implementing compliance policies and configuration settings
- Tracking device health and user activity metrics
Patch Management and Automation
- Scheduling routine updates and automating patch distribution
- Verifying and testing software rollout processes
- Applying best practices for endpoint security and regulatory compliance
Reporting and Troubleshooting
- Creating reports on device status and operational activity
- Diagnosing and resolving common endpoint issues
- Configuring monitoring alerts for proactive system management
Capstone Lab and Practical Application
- Comprehensive hands-on session: enrolling devices, pushing updates, and overseeing endpoints
- Scenario-driven exercises to solidify key learning outcomes
- Analyzing lab results and facilitating peer discussion
Conclusion and Recommended Next Steps
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with endpoint devices and various operating systems
- Basic knowledge of networking and device configuration tasks
Intended Audience
- IT support team members
- Technical helpdesk representatives
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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