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Duration 21 hours
Course Outline
Introduction
- Automation philosophy and principles / What is Visual TOM?
- Visual TOM vs traditional schedulers
- Overview of Visual TOM features and platform architecture
- IT automation & orchestration in hybrid environments
Understanding Visual TOM
- The lifecycle of an automated IT task
- How Visual TOM integrates across systems and environments
Deployment & Installation
- Choosing the right deployment architecture
- Installing Visual TOM core components (server, agents)
- Managing processes, services, and directories
Environment Configuration
- Setting up system prerequisites and network access
- Configuring user roles and access rights
- Web access and portal configuration
Designing & Orchestrating Workflows
- Graphical designer basics and drag-and-drop workflow creation
- Defining schedules, constraints, and event triggers
- Notifications, escalations, and acknowledgements
Monitoring, Dashboards & Self-Service
- Using visual dashboards for operational insights
- Configuring self-service portals for business users
Troubleshooting & Administration
- Level-I and Level-II production support
- Logs, diagnostic tools, and service stability checks
Integrations & Extensions
- REST APIs and automation triggers
- Example integrations (CI/CD, job as code)
Summary and Next Steps
Requirements
- A fundamental understanding of IT operations concepts and workflow automation.
- Experience with system administration (Windows and/or Linux).
- Basic scripting or job scheduling experience is preferred.
Audience
- IT Production and Automation Engineers
- Workflow/Orchestration Specialists
- Systems Administrators and Integrators
Testimonials (1)
real life examples
