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Duration 7 hours
Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center architecture and capabilities
- Establishing connections and managing Windows workstations
- Understanding specific roles and capabilities relevant to workstation management
PowerShell Essentials for Technicians
- Exploring the PowerShell interface, syntax rules, and execution policies
- Utilizing cmdlets and pipelines for fundamental workstation management tasks
- Developing and executing basic PowerShell scripts
Remote Management and Automation Techniques
- Leveraging PowerShell Remoting to oversee remote workstations
- Executing remote commands via the Windows Admin Center interface
- Managing sessions, credentials, and adhering to security protocols
Utilizing WMI and CIM
- Understanding the role of WMI and CIM in system administration
- Retrieving system information from remote computers
- Automating system configurations and updates through WMI/CIM
Integration with Intune and Autopilot (User Perspective)
- Overview of Intune and Autopilot for workstation deployment and policy enforcement
- Monitoring device compliance and verifying configurations
- Troubleshooting and reporting issues from an end-user standpoint
Practical Lab: Remote Administration Scenarios
- Executing PowerShell scripts to collect system data remotely
- Automating processes such as updates, restarts, and diagnostic checks
- Verifying connectivity and resolving PowerShell Remoting issues
Best Practices and Security Protocols
- Securing connections and managing user permissions appropriately
- Identifying common pitfalls and effective troubleshooting strategies
- Optimizing performance for remote management workflows
Course Summary and Future Directions
Requirements
- Foundational knowledge of Windows operating systems and workstation environments
- Practical experience in routine computer support or IT operations
- Basic proficiency with command-line interfaces
Target Audience
- IT support technicians
- Helpdesk and field service personnel
- Technical staff tasked with workstation management
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
