Configuration Management Training in Hsinchu

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for deploying, managing, and securing devices and applications throughout an enterprise.

This instructor-led, live training (available online or onsite) is designed for intermediate-level IT professionals who wish to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management.

By the end of this training, participants will be able to:

• Install and configure the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploy operating systems, applications, and updates across devices.
• Monitor compliance and inventory using integrated tools and reports.
• Integrate MECM with Intune for co-management and modern device management.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Ansible Tower serves as the enterprise framework designed to manage and scale Ansible automation across complex IT environments.

This instructor-led live training (available online or onsite) targets intermediate-level IT professionals seeking to deploy, configure, and operate Ansible Tower as a key component of their enterprise automation strategy.

Upon completion of this training, participants will be capable of:

• Installing and configuring Ansible Tower for enterprise deployment.
• Managing users, teams, inventories, and credentials within Tower.
• Launching and monitoring playbooks via job templates and workflows.
• Securing and scaling Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Hands-on practice using Ansible Tower in enterprise-scale scenarios.
• Guided exercises centered on the deployment, management, and security of Tower infrastructure.

Customization Options

• To request customized training tailored to your organization’s automation infrastructure for this course, please contact us to arrange it.

Ansible Automation serves as a robust framework for executing IT automation, configuration management, and scalable deployment.

This instructor-led live training, available online or onsite, targets intermediate-level DevOps professionals seeking to design, develop, and maintain sophisticated Ansible automation content, integrating it effectively into broader IT operations.

Upon completion of this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Construct complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Structure content efficiently using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Hands-on practice with Ansible Automation Platform in sample enterprise scenarios.
• Guided exercises focused on the development, integration, and testing of Ansible content.

Course Customization Options

• To request customized training tailored to your specific Ansible use cases, please contact us to arrange a session.

This instructor-led, live training in Hsinchu (online or onsite) is aimed at system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. It covers core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. It helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Hsinchu (online or onsite) is designed for DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features provided by the Ansible project to advance their organization's IT infrastructures and processes.

Participants can also take advantage of the opportunity to carry out complex Ansible implementations for large-scale applications while leveraging its open-sourced Tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve a CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for managing larger teams.
• Enhance DevOps task execution within the organization and optimize existing processes.
• Integrate Ansible with external platforms and leverage other Ansible tools for organizational advantage.

This instructor-led, live training in Hsinchu (available online or onsite) is designed for system operators and administrators who wish to utilize Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate the provisioning and configuration of systems.
• Install Katello to implement its content management features for creating, organizing, and managing repositories.
• Track infrastructure changes using Foreman's reporting and monitoring capabilities.

This instructor-led, live training in Hsinchu (online or onsite) is aimed at system administrators who wish to use Microsoft SCCM to manage infrastructures.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

SaltStack (or Salt) is a Python-based, open-source configuration management tool for automating the provisioning of hardware and software in an IT environment. SaltStack is popular as an orchestration tool in cloud and IT operational environments.

In this instructor-led, live training (onsite or remote), participants will learn how to deploy SaltStack as they step practice hands-on the setup, configuration, provisioning, optimizing and troubleshooting of a collection of servers in a simulated cloud environment.

By the end of this training, participants will be able to:

• Install and configure Saltstack
• Automate administrative tasks related to infrastructure
• Provision and manage new code and application packages
• Create reusable configuration templates
• Use SaltStack to monitor your systems
• Develop strategies to optimize infrastructure
• Troubleshoot SaltStack and environment issues

Audience

• System administrators
• DevOps engineers

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice

Notes

• To request a customized training for this course, please contact us to arrange.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) targets intermediate support managers and system administrators who intend to replace cloud-based helpdesk platforms with a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad via packages or Docker alongside PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live laboratory environment.

Course Customization Options

• To request a customized version of this course, please contact us to arrange it.