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Course Outline
Introduction
- Brief History of Processes
- The Process-Centric Perspective
- Foundations of Process Management
- Analysis, Modeling, and Design of Processes
- The Business Process Management Framework
- Business Process Management Systems (BPMS)
- Business Process Architecture
Strategies for BPM Implementation
- The Value Proposition of BPM
- The BPM Community Ecosystem
- Rationale for BPM Automation
- Topology of SOA Reference Architectures
- Overview of BPM Vendors and Tool Positioning
Aligning IT and Business Operations
- Distinguishing BPM from BPMS
- Criteria for Selecting a BPMS
- Collaboration Between IT and Business: Matching Technology to Problems
- Adopting Effective Development Models
- Overview of BPM System Components
- Key Terminology and Concepts
Foundational Concepts and Architecture
- Process Modeling Techniques
- In-Depth Process Analysis
- Strategic Process Design
- Structural Components of a BPMS
- Enterprise-Wide Process Management Planning
- Essential Skills, Roles, and Responsibilities
Governance and Business Strategy
- Historical Context: Data/Functions vs. Objects and Services
- Future Outlook: Core Business Logic vs. Process Control
- Design Implications for System Architects
- Ensuring Alignment Between Business and IT
- The Importance of Business Stewardship
- The Role of Business Rule Analysts
Modeling Processes with BPMN
- The Added Value of BPMN
- Composability and Foundational Services
- Promoting Incremental and Iterative Approaches
- The Role of Use Cases in Project Drive
- Defining Message Properties
- Utilizing Correlation Sets
- Developing Complex Parallel Activity Execution
- Designing for Concurrency
- Vendor Implementations of BPMN
- Case Study: Microsoft XLANG
Fault Handling and Exception Management
- Defining System Events
- Configuring Timeout Mechanisms
- Strategies for Handling Faults
- Catching and Managing Exceptions
- Compensation Management Processes
Business Rules
- Motivations for Implementing Business Rules
- Core Concepts in Rule Management
- Rule Maturity Model (KPI RMM™)
- Principles of KPI STEP™
- Evolving Roles in Business and I/T
- Maintaining Business Focus in Rule Design
- Determining Appropriateness of a BR Approach
- New Perspectives on Scoping BR Projects
- Key Elements of a BR Project Plan
- The Role of BR Pilots
- Mining Business Rules from Code
BPM as an Enabler of SOA: Key Components
- Application Frontends
- Basic Service Definitions
- The Strategic Value of an ESB
- Leveraging a Repository
- Enhancing Business Agility
- The BPM Board Structure
- Distributing Technology White Papers
Controlling and Measuring Process Improvement
- Repository Management Practices
- Establishing Quality Gateways
- The Four Pillars of Success
Metrics
- Metrics in the Context of Organizational Performance
- Characteristics of Effective Metrics
- Measurement and Management Hierarchies
- Process Management Beyond Measurement
- Metrics Within Processes and Management Roles
- Key Management Questions to Address
- Common Pitfalls in Process Management Initiatives
Architecture of a BPM System
- EAI and B2B Considerations
- Topology and Scalability Factors
- Selection of Design Tools
- Choice of Deployment Tools
- Monitoring and Management Capabilities
- The Process Engine Role
- Process Definition Repositories
Core BPMS Features and Interfaces
- Repository Support Mechanisms
- Database Integration and Support
- Business Activity Monitoring (BAM)
- Human Workflow Solutions
35 Hours
Testimonials (2)
treatment of certain aspects of my work
Keagile Ramokolo - 8111095637085
Course - Business Process Management
I really was benefit from the trainers subject matter expertise.
