ISTQB Certified Tester Advanced Level – Test Manager (CTAL-TM) Training Course

Test Process Management

• Planning, monitoring, control, and closure.
• Addressing stakeholder interests and hybrid testing contexts.
• Activities by levels and test types.
• Adaptive planning approaches.

Risk-Based Testing

• Risk identification and mitigation techniques.
• Success metrics and evaluation criteria.
• Comparison of "heavy" and "light" approaches.

Test Strategy and Improvement

• Project test strategy and approach selection.
• SMART objectives and exit criteria.
• Process improvement with the IDEAL model.
• Analysis techniques and retrospectives for feedback.

Test Tools and Automation

• Lifecycle tools and their applications.
• Criteria for selection and evaluation of benefits and risks.
• Automated metrics and reporting.

Managing the Product

• Test metrics: examples, progress monitoring, reporting for decision-making.
• Test estimation: key factors, techniques, and context-based selection.
• Defect management: workflow, stakeholders, hybrid environment challenges.
• Data-driven continuous improvement.

Managing the Test Team

• Required competencies and skills assessment.
• Team development, motivation, and work hygiene.

Stakeholder Engagement and Value of Testing

• Understanding cost of quality.
• Cost-benefit analysis in testing.
• Presenting and communicating the value of testing.

Summary and Next Steps