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 Duration 14 hours

Course Outline

Introduction to Enterprise AIOps Platforms

  • Evolution of enterprise observability and AIOps
  • Role of Splunk, Moogsoft, and Dynatrace within the AIOps landscape
  • Assessment of capabilities: core strengths, integration options, and practical applications

Leveraging Splunk for AIOps

  • Collecting metrics, logs, and events from various sources
  • Developing searches, dashboards, and alerts for immediate insights
  • Utilizing Splunk ITSI for anomaly detection and service health assessment

Operational Intelligence with Moogsoft

  • Moogsoft AIOps architecture and deployment strategies
  • Reducing noise, deduplicating data, and correlating alerts
  • Automating and enriching incident workflows

Comprehensive Observability with Dynatrace

  • Deploying OneAgent and auto-detecting services
  • Davis AI for root cause analysis and predictive alerts
  • Cloud-native monitoring, SLO management, and service flow analysis

Unifying Splunk, Moogsoft, and Dynatrace

  • Cross-platform data integration and API usage
  • Unified incident management and escalation strategies
  • Consolidating insights through dashboards and alert pipelines

Architecting Scalable AIOps Workflows

  • Enabling self-healing automation across the toolchain
  • Establishing KPIs and reporting mechanisms for AIOps performance
  • Governance, access management, and audit compliance

Case Studies and Enterprise Applications

  • Real-world examples from finance, telecommunications, and retail sectors
  • Assessing ROI from AIOps adoption
  • Planning phased implementation and change management

Summary and Next Steps

Requirements

  • Practical experience with IT operations or monitoring platforms
  • Knowledge of enterprise observability processes
  • Foundational understanding of alerting, metrics, and log analysis

Target Audience

  • IT managers focused on service reliability
  • Enterprise monitoring and observability teams
  • Operations architects and infrastructure leaders

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