Course Outline
I. Quality Management System Compliant with ISO 9001 Requirements
1. Components of the Quality Management System per ISO 9001
2. Exercises focused on interpreting and analyzing ISO 9001 requirements
II. Audits – General Overview
1. The complete audit lifecycle
2. Different types of audits
III. Audit Planning and Preparation
1. Audit criteria and scope definition
2. Selecting the audit team
3. Applying a process approach to internal audits
4. Key considerations when drafting control questionnaires
5. Practical exercises
IV. Executing an Audit – Rules for On-Site Audits
1. Auditing techniques
2. Collecting objective evidence
3. Identifying non-conformities and presenting proof
4. Practical exercises
V. Documenting Audit Findings
1. Articulating discrepancies effectively
2. Recording non-conformities
3. Identifying and documenting insights and improvement opportunities
4. Summarizing Audit Results – Audit Report
5. Practical exercises
VI. Effective Post-Audit Activities
1. Responsibilities regarding the initiation of corrective actions
2. The Importance of Precisely Determining the Causes of Non-Conformity
3. Defining corrective actions
4. Evaluating the effectiveness of implemented actions
5. Post-audit activities related to insights and improvement potentials
6. Practical exercises
VII. Discussion and Summary
Requirements
Target Audience
- Individuals preparing for the role of an ISO 9001 Internal Auditor
- Anyone with an interest in the subject matter
Testimonials (1)
The attention to cover all doubts
