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Course Outline
Concepts
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Results-Oriented Management
East-West Comparison
- Kaizen and Innovation
- Kaizen and Measurement
From TQC to Kaizen
- Quality Control – Managing People
- Quality Control Methods: Comparing Japan and the West
- Adhering to the PDCA Cycle
- Bottom-Up Kaizen
Practical Application
- Management-Led Kaizen
- Kaizen Implementation
- Team-Led Kaizen
- Individual-Led Kaizen
Management
- Cross-Functional Management
- Policy Deployment
- Quality Department Deployment
- Total Productive Maintenance
Problem-Solving Methods
- Problems in Management
- Kaizen Activities and Labor Relations
- Labor Unions: Adversaries or Allies?
- Senior Management Commitment
Transforming Corporate Culture
- Customers: The Final Arbiters of Quality
- Supplier Relationships Transforming Corporate Culture: Challenges Facing the West
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company