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 Duration 7 hours

Course Outline

Self-Awareness and Interpersonal Dynamics

  • Recognizing that inviting others to a meeting implies imposing our own priority list upon their schedules
  • Exploring the underlying factors that drive our behavioral patterns
  • Assessing our awareness of how our conduct impacts others: Do colleagues respond in the manner we expect and as is appropriate? If not, what are the underlying reasons?

Structured Meeting Management Processes

  • Evaluating the necessity of a meeting: What alternatives exist, and are any of them more effective?
  • Implementing a comprehensive process for scheduling, conducting, and preparing for meetings:
    • Developing a meaningful agenda that outlines objectives, topics for discussion, and proposed time allocations
    • Limiting invitations to only the essential stakeholders
    • Facilitating the session by encouraging relevant contributions (while distinguishing between pertinent and off-topic remarks), staying aligned with the agenda, and adhering to scheduled durations
    • Generating clear outputs, which may not require detailed minutes but must at least capture actionable next steps
    • Scheduling any necessary follow-up sessions

Strategic Participation in Meetings

  • Critiquing the necessity of attending every invited session
  • Developing a framework to determine whether attendance is required
  • Identifying valid reasons for declining an invitation
  • Exploring acceptable behaviors during a meeting regarding participant interactions, discussion topics, and timing management

Broader Personal Productivity and Time Management Strategies

  • Setting and maintaining both personal and professional objectives
  • Work Prioritization
    • Methods for determining what tasks need to be completed
    • Techniques for ranking and sequencing these activities
  • Managing Employee-Imposed Time: Assessing whether staff and colleagues are working for your benefit, or vice versa
  • Addressing Time Bandits: Identifying other factors that drain your time and implementing countermeasures
    • Email management
    • Telephone communication
    • Unscheduled interruptions
    • Displacement activities, such as procrastination
    • Other miscellaneous distractions
  • Practicing effective delegation
  • Developing assertiveness: Learning to seek compromises and say “no” effectively

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