QMS Auditor / Lead Auditor (ISO 9001) Training Course
The QMS Auditor / Lead Auditor (ISO 9001) training course clarifies what a QMS (Quality Management System) must achieve. It also outlines the requirements for a successful QMS Audit. These requirements serve as the foundation for Continuous Improvement efforts aimed at enhancing products and services for customers.
In this instructor-led live training, participants will explore QMS Audit principles, procedures, and documentation. They will work through case studies, group discussions, hands-on exercises, and activities.
By the end of this training, participants will be able to:
- Identify the requirements for a successful QMS Audit.
- Create an Audit Checklist for a sample audit scenario.
- Report findings in accordance with ISO 9001 requirements.
- Write and grade non-conformity reports, and evaluate corrective action proposals.
- Prepare and present a compelling evaluation to top management in line with the organization's policies and objectives.
Course Format
- A mix of lectures, discussions, exercises, and extensive hands-on practice.
Course Outline
Introduction
Understanding Quality, Quality Systems, and QMS (Quality Management System) Audit
Understanding the Relationship Between QMS Audit, Customer Satisfaction, and Profitability
Understanding ISO 9001 and the Seven Quality Management Principles (QMP)
Planning the QMS Audit Based on Inputs from Top Management and Lead Technical Personnel
Creating a QMS Audit Checklist to Record Conformance and Non-Conformance Details
Creating a QMS Audit Report
Understanding the Recurring Cycle of Continuous Improvement
Understanding ISO 9001 Certification Requirements
Presenting to Top Management
Closing Remarks
Requirements
- An understanding of Continuous Improvement toward Customer Satisfaction.
- An understanding of Business Process Improvement.
- A general understanding of Quality Systems and Quality Management Systems Improvement.
- Experience with Continuous Improvement Processes and Performance Metrics.
Audience
- Auditors who are or will be involved in QMS Audit.
- Consultants and Managers involved in Quality Programs.
- Individuals who need to work with QMS Auditors.
Open Training Courses require 5+ participants.
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Course - ISO 26262 Automotive Functional Safety
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