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 Duration 14 hours

Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (description, common challenges, checklists)

  • Test data (types and preparation)

  • Test scenarios (types and structure)

  • Defects (definition, reporting, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the phases involved in UAT preparation

Content:

  • Establishing UAT scope and testing objectives

  • Identifying stakeholders and roles

  • Preparing the test environment and test data

  • Entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The test execution process

  • Recording test outcomes and defects

  • Communication and collaboration strategies

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Setting success criteria

  • Drafting the final report

Content:

  • Completion criteria

  • Reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Familiarizing with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of popular tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Template examples for test cases, defects, and reports

  • Practical exercise: executing a UAT cycle using the demonstrated tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Common challenges (communication, test environment)

  • Best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing course material to reinforce knowledge

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop equipped with internet connectivity.

Participants will benefit from a general understanding of the business processes, applications, or systems they utilize.

There is no requirement for programming, software development, or advanced technical skills.

Audience: Business application users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with business functions.

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