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Course Outline

Objectives:

  • Explain the operation of circuit-switched networks.
  • Contrast the differences between circuit-switched and packet-switched networks.
  • Explain the fields and flags within the IP header, including the DSCP field.
  • Explain and quantify the necessity of voice compression and delay management in an IP network.
  • Identify CODECs used for voice and video compression, such as G711, G729, and H261/3/4.
  • Identify and explain the fields of the Real Time Transport Protocol (RTP) and Real Time Control Protocol (RTCP), including the transmission of DTMF tones.
  • Calculate bandwidth requirements for various voice compression algorithms.
  • Explain and demonstrate the need for security and encryption within VoIP.
  • Describe and explain the H.323 protocol stack.
  • Describe and explain call setup and signalling (H.225).
  • Describe and explain H.245, fast start, and tunnelling of H245.
  • Describe and explain SIP call setup.
  • Describe and explain SIP Servers.
  • Describe and explain SDP.
  • Describe and explain Soft Switching, including MGCP and H248.
  • Describe and explain the use of SCTP in backhauling signalling messages.
  • Describe and explain the importance of network delay and the need for QoS in the network.
  • Describe and explain the differences between reservation and prioritisation QoS in an IP Network.
  • Describe the use of IntServ and RSVP in QoS.
  • Describe the use of TOS and DiffServ in QoS.
  • Describe and explain the need for multiple queues and intelligent packet scheduling at router/switch interfaces.
  • Describe the use of MPLS to deliver QoS in the WAN environment.
  • Describe the use of VLANs to deliver QoS in the LAN environment.

Practical Exercises:

  • Lab Exercise 1: Practical VoIP in the LAN.
  • Lab Exercise 2: Build an IP network, make calls, and examine RTP packets using Wireshark.
  • Lab Exercise 3: Make calls and examine SIP packets using Wireshark.
  • Lab Exercise 4: Make calls and examine H323 packets using Wireshark.
  • Lab Exercise 5: Calls between PSTN and IP Networks.
  • Lab Exercise 6: Configure QoS and make calls to examine effects.
  • Lab Exercise 7: Security and VoIP.

Equipment used in Practical Sessions:

  • Cisco 2600 series and 2800 series voice-capable routers and Cisco ASA 5505 Firewalls. IP telephones, softphones, and analogue telephones as required. SIP client and server software as required.

Requirements

  • Delegates are expected to possess a working knowledge of TCP/IP.
 21 Hours

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