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Duration 14 hours
Course Outline
Introduction to ChatGPT in Administrative Roles
- Defining the scope of automation: what ChatGPT can and cannot handle
- Identifying common use cases for administrative support
- Crafting effective prompts for standard tasks
Streamlining Routine Writing
- Drafting emails, internal notices, and public announcements
- Compiling meeting notes, executive summaries, and follow-up communications
- Generating standardized text modules for repeated usage
Document Formatting and Refinement
- Editing, reformatting, and reorganizing existing content
- Transforming raw, unstructured text into polished, professional documents
- Correcting grammatical errors, ensuring consistency, and improving layout
Developing Templates and Administrative Tools
- Constructing checklists, intake forms, and reusable document structures
- Drafting Standard Operating Procedures (SOPs) and compliance-focused layouts
- Automating the creation of frequently used documents
Data Handling and Basic Automation
- Organizing information extracted from raw text sources
- Identifying key data fields and converting content into structured tables
- Creating data-ready summaries suitable for entry or reporting systems
Task Management and Workflow Assistance
- Drafting schedules, reminders, and detailed task instructions
- Automating the generation of planning documentation
- Supporting complex, multi-step administrative processes
Safe and Responsible AI Usage in Administration
- Recognizing AI limitations and strategies to prevent errors
- Properly handling confidential and sensitive information
- Maintaining accuracy and consistency in AI-generated outputs
Advanced Prompting for Administrative Productivity
- Implementing prompt patterns for recurring workflows
- Designing mini-automation sequences for common duties
- Optimizing results through refined and precise instructions
Conclusion and Future Steps
Requirements
- Familiarity with fundamental office workflows
- Proficiency in standard productivity software
- Confidence in managing digital documents
Target Audience
- Clerical support teams
- Administrative coordinators
- Data entry personnel
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
