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Course Outline

This course is nearly identical to the Team Members’ course (see separate outline), with the following additions:

  • A new module titled: Leadership v Management, covering:
    • The similarities and differences between Leadership and Management, as well as the qualities that define a Great Leader versus a Great Manager.
    • Management Styles
  • An additional module titled: Delivering Change, covering:
    • The reasons why Change succeeds or fails.
    • Change Principles
    • Resistance to Change – and why, on occasion, resistance to change can be beneficial.
 14 Hours

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