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Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its functionality
- Public sector use cases for AI within Microsoft apps
- Understanding Copilot’s data sources and security boundaries
Working with Documents in Word
- Drafting policy memos, letters, and reports
- Rewriting, summarizing, and clarifying language
- Creating structured content from bullet points or tables
Email and Calendar Assistance in Outlook
- Composing and responding to emails more quickly with Copilot
- Scheduling meetings and drafting follow-up notes
- Summarizing long email threads and highlighting key points
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language
- Generating charts, summaries, and visual insights
- Using Copilot to identify trends or answer questions
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams
- Creating presentation drafts in PowerPoint from brief notes
- Converting transcripts into briefs or reports
Prompting Strategies and Custom Scenarios
- Writing effective prompts for consistent results
- Adapting prompts to match your department’s tone and specific needs
- Reusing prompt templates for recurring tasks
Responsible Use in Government Contexts
- Confidentiality, oversight, and appropriate use
- Alignment with internal policies and IT governance
- Building trust through ethical AI use in public service
Summary and Next Steps
Requirements
- Basic understanding of Microsoft 365 applications (Word, Outlook, Excel, etc.)
- Familiarity with typical public sector tasks such as reporting, communication, and documentation
- No prior experience with AI or Copilot required
Audience
- Government staff using Microsoft Office in their daily operations
- Administrative teams managing communication, documentation, and reporting
- Policy and program staff looking to enhance productivity with AI assistance
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
