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Course Outline
Introduction to Copilot in the Public Sector
- Defining Microsoft 365 Copilot and explaining its operational mechanisms
- Exploring public sector use cases for AI within Microsoft applications
- Gaining clarity on Copilot’s data sources and security boundaries
Document Management in Word
- Drafting policy memos, official letters, and reports
- Refining, summarizing, and clarifying written language
- Developing structured content from bullet points or tables
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot
- Managing meeting schedules and drafting follow-up notes
- Condensing long email threads and identifying key points
Data and Reporting in Excel
- Interpreting complex spreadsheets in plain language
- Creating charts, summaries, and visual insights
- Leveraging Copilot to identify trends or answer specific questions
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams
- Creating PowerPoint presentation drafts from brief notes
- Transforming transcripts into briefs or formal reports
Prompting Strategies and Custom Scenarios
- Crafting effective prompts to ensure consistent outcomes
- Tailoring prompts to match your department’s tone and requirements
- Reusing prompt templates for recurring tasks
Responsible Usage in Government Settings
- Maintaining confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI practices in public service
Summary and Future Steps
Requirements
- A foundational understanding of Microsoft 365 applications (such as Word, Outlook, and Excel)
- Familiarity with standard public sector responsibilities, including reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government personnel who utilize Microsoft Office in their daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff looking to boost productivity through AI assistance
7 Hours
Testimonials (1)
i already have some reports that i know, i will use some of the prompts that looked at today
