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Course Outline

Understanding Maximo Assignment Manager

  • Purpose and capabilities of Assignment Manager.
  • Role-based workflows for dispatch and supervision.
  • Navigation and key interface elements.

Labor Availability Management

  • Defining labor records and qualifications.
  • Tracking availability and absences.
  • Understanding labor utilization views.

Craft, Crew, and Shift Configuration

  • Setting up crafts and skill levels.
  • Configuring crews and crew composition.
  • Managing shift calendars and work periods.

Assigning Work from GS and Scheduler

  • Overview of Graphical Scheduling and Scheduler tools.
  • Selecting work orders for assignment.
  • Synchronizing changes between scheduling applications.

Daily Execution of Planned Schedules

  • Dispatching work orders to technicians.
  • Monitoring task progress and status changes.
  • Updating assignments during daily operations.

Work Blocking, Reassignments, and Exception Handling

  • Identifying and resolving work conflicts.
  • Reassigning tasks based on resource changes.
  • Managing unexpected disruptions or delays.

Practical Day-in-the-Shop Scenarios

  • Simulating a real-world dispatch cycle.
  • Balancing workload across labor and crews.
  • Responding to emergent operational priorities.

Hands-on Exercises with BART Sample Work Orders

  • Working with imported BART datasets.
  • Applying assignment workflows end-to-end.
  • Performing scenario-based troubleshooting.

Summary and Next Steps

Requirements

  • A foundational understanding of maintenance operations.
  • Experience with work management processes.
  • Familiarity with scheduling concepts.

Audience

  • Foreworkers
  • Supervisors
  • Dispatch staff
 14 Hours

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