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Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Core principles of structured knowledge management
  • Designing scalable architectures with SharePoint and Teams
  • Utilizing metadata, versioning, and document libraries effectively

Constructing and Connecting SharePoint Knowledge Repositories

  • Developing interconnected SharePoint sites and document libraries
  • Implementing metadata columns, content types, and lookup fields
  • Defining site hierarchies and enabling cross-site navigation

Creating Dynamic Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI
  • Generating real-time dashboards to monitor knowledge assets
  • Designing KPIs and visual reports for data-driven decision making

Customizing Knowledge Workflows with Power Automate

  • Streamlining approval, review, and publishing procedures
  • Integrating Teams notifications and adaptive cards
  • Developing multi-stage flows for comprehensive document lifecycle management

Building and Managing Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Integrating SharePoint pages, Lists, and Planner boards
  • Establishing clear governance, roles, and permission structures

Maintaining and Optimizing Knowledge Systems

  • Enforcing data retention, archiving, and compliance standards
  • Conducting periodic audits and updating metadata
  • Enhancing system performance and minimizing content duplication

Best Practices for Knowledge Management in Microsoft 365

  • Revisiting fundamental knowledge system design principles
  • Ensuring consistency and ease of discovery across all content
  • Driving user adoption and engagement through refined experience design

Requirements

  • Strong proficiency with core Microsoft 365 applications (SharePoint, Teams, and OneNote)
  • Background in knowledge management or content strategy

Target Audience

  • Knowledge managers establishing structured information archives
  • Content strategists engineering interconnected knowledge architectures
  • IT specialists overseeing organizational data within Microsoft 365
 14 Hours

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