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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core concepts of structured knowledge management.
- Architecting scalable systems with SharePoint and Teams.
- Utilizing metadata, version control, and document libraries effectively.
Constructing and Linking SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries.
- Applying metadata columns, content types, and lookup fields.
- Establishing site hierarchies and enabling cross-site navigation.
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI.
- Building real-time dashboards to monitor knowledge assets.
- Defining KPIs and visual reports to derive data-driven insights.
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publication workflows.
- Integrating Teams notifications and adaptive cards.
- Designing multi-step flows for comprehensive document lifecycle management.
Establishing and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Setting governance structures, roles, and permission models.
Sustaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance standards.
- Conducting periodic audits and metadata updates.
- Enhancing system performance and minimizing content duplication.
Best Practices for Knowledge Management in Microsoft 365
- Revisiting core principles of knowledge system design.
- Ensuring consistency and ease of discovery across all content.
- Promoting user adoption and engagement through superior user experience design.
Requirements
- Command of Microsoft 365 applications, specifically SharePoint, Teams, and OneNote.
- Practical experience in knowledge management or content strategy development.
Intended Audience
- Knowledge managers responsible for curating structured information repositories.
- Content strategists focused on building interconnected knowledge ecosystems.
- IT specialists overseeing organizational knowledge assets within the Microsoft 365 platform.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.