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Course Outline

Business Goals and Objectives
Business Essentials from a Purely Business Perspective

  • Business fundamentals
  • Strategy
  • Planning and goal-setting
  • Project management
  • Marketing
  • Staffing
  • Finance

Business Process Concepts and Fundamentals
Fundamental Aspects of Business Processes:

  • Identifying (discovering) business processes
  • Process characteristics
  • As-is process versus to-be process
  • Levels of business process modeling
  • Linking business processes to goals and objectives

Business Process Management Concepts and Fundamentals
Fundamentals of Business Process Management:

  • Functional versus process-centric enterprise organization
  • Styles of process management
  • Advancements in process management
  • Roles and responsibilities of stakeholders
  • Enabling tools for process management

Business Motivation Modeling
Business Modeling Fundamentals - Elements of the Business Motivational Model:

  • Business vision
  • Goals and objectives
  • Means and ends
  • Mission
  • Strategies and tactics
  • Aspects of business modeling

Business Process Modeling Concepts
Business Process Modeling Fundamentals:

  • BPMN Basics
  • Definition and application of all BPMN elements included in the descriptive and analytic conformance subclasses
  • Activities
  • Grouping elements of a model

Business Process Modeling Skills
Business Process Modeling Skills:

  • Analyzing a brief scenario presented as either a BPMN diagram or in a few sentences
  • Utilizing BPMN elements listed in the descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Awareness of Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • Familiarity with a range of industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A general understanding of business processes.

 28 Hours

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