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 Duration 14 hours

Course Outline

Module 1: Operational Safety and RCA Fundamentals

  • Core principles of operational safety
  • Distinguishing symptoms, immediate causes, and root causes
  • Adopting a systemic approach to incident investigation

Module 2: RCA Methodologies and Tools

  • The “5 Whys” technique
  • Cause-and-effect (Ishikawa) diagrams
  • Fault Tree and Cause Tree analysis
  • TapRoot model and other advanced frameworks

Module 3: Hands-on Application

  • Working with real or simulated case studies
  • Identifying immediate, contributing, and root causes
  • Assessing control barriers and failure points
  • Developing causal relationship diagrams

Module 4: Reporting and Action Planning

  • Structuring a technical RCA report
  • Documenting causes and drawing conclusions
  • Formulating corrective and preventive actions (SMART criteria)
  • Defining effectiveness metrics and follow-up procedures

Module 5: Integrating into Management Systems

  • Aligning RCA with SMS and ISO 45001
  • Fostering a just culture for incident reporting
  • Capturing lessons learned and facilitating organizational feedback

Summary and Recommendations for Next Steps

Requirements

  • A solid understanding of operational safety concepts
  • Practical experience in managing workplace incidents
  • Familiarity with safety management systems

Target Audience

  • Operational safety officers
  • Supervisors and team leads
  • Managers and safety auditors

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