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Course Outline

1. GUIDING PRINCIPLES

Key principles of user-centered design.

Introduction to ISO 9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Confidently identify user needs and goals.

2. USER RESEARCH

State the proper components of use.

Craft methods for interviewing target audiences.

Define the difference between observation and interpretation.

Gather and analyze qualified user data.

Develop research techniques and methods.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system.

Create product personas and interpret their needs.

Clarify Hick’s Law principle regarding the relationship between the number of user interface choices and cognitive load.

State and manage the elements of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Use behavioral data to identify good and poor design ideas.

Choose between design alternatives using A/B testing methods.

Explain the value of iterative design.

5. INFORMATION ARCHITECTURE

Create a structured experience from disorganized information.

Develop a proper flow between a person and a product or service.

Organize, structure, and label content, functions, and features.

Contrast an implementation model, mental model, and conceptual model.

6. INTERACTION DESIGN

Confidently describe different user interface design patterns.

Choose the correct interactive control in a user interface design.

Easily define the concept of progressive disclosure.

State the difference between interaction design and information architecture.

Define the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that exploit universal principles of visual design.

Identify good and poor page layouts.

Choose the correct interactive control in a user interface design.

Improve your research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, for example, paper and electronic.

Describe the differences between prototypes and sketches.

Identify multiple different design solutions before deciding on a specific design solution.

Sketch paper prototypes practically.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other usability principles.

State the different kinds of usability evaluation.

Record the data from usability evaluations.

Evaluate the usability of systems by applying usability heuristics.

Requirements

There are no specific prerequisites required to enroll in this course.

 28 Hours

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