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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Examine the core principles of user-centered design

Understand the significance of ISO9241 as a key standard in usability

Distinguish between the concepts of usability and user experience

Effectively identify user needs and objectives

2.USER RESEARCH

Identify the appropriate components of a use case

Develop interview techniques for engaging target audiences

Recognize the distinction between observation and interpretation

Collect and analyze high-quality user data

Refine research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users for your product or system

Develop product personas and interpret their underlying needs

Understand Hick’s Law regarding the relationship between interface choices and cognitive load

Manage the key elements of user stories effectively

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Leverage behavioral data to evaluate design strengths and weaknesses

Utilize A/B testing to select between design alternatives

Explain the benefits of an iterative design approach

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent experience

Establish logical flow between users and products or services

Organize, structure, and label content, functions, and features

Differentiate between implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interface design

Understand the concept of progressive disclosure

Distinguish between interaction design and information architecture

Recognize the critical importance of consistency in user interface design

7. VISUAL DESIGN

Design user interfaces that leverage universal visual design principles.

Evaluate effective and ineffective page layouts

Select appropriate interactive controls for user interface design

Enhance research insights using eye-tracking methodology

8. INTERFACE PROTOTYPING

Choose between different prototyping types, such as paper and digital

Describe the differences between prototypes and sketches

Explore multiple design solutions before finalizing a specific approach

Create paper prototypes through practical sketching

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other key usability principles

Identify the various types of usability evaluation

Document data collected from usability evaluations

Assess system usability by applying established usability heuristics.

Requirements

No prior prerequisites or specific requirements are necessary to enroll in this course.

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