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Course Outline

Introduction to Management

Essential Leadership Skills in Modern Management

Leading a Work Team

  • Overview of management styles
  • Selecting the most effective management style based on team development phases
  • Defining the ideal manager profile and analyzing one’s own leadership style
  • Assessing personal strengths and weaknesses as a team leader to identify development potential
  • Key characteristics of high-performing teams
  • Coordinating team activities to achieve established goals

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult situations in interpersonal interactions
  • Understanding communication networks
  • Optimizing information flow models

Conflict Resolution Strategies for Employee Teams

  • The nature and types of workplace conflict
  • Primary sources of conflict
  • Behavioral approaches to managing disputes appropriately
  • Leveraging assertive behavior and transforming conflicts into developmental opportunities
  • Strategies for conflict situations
  • Conflict management techniques
  • Core methods for resolving conflicts
  • Managing emotions during conflicts
  • Overcoming verbal and non-verbal barriers to communication and resolution

Team Motivation

  • The concept of being motivated
  • Identifying what drives people within an organization
  • Types of motivation
  • Principles of economic incentives
  • Using intangible resources for motivation
  • Psychological principles of motivation
  • The role of feedback and evaluation
  • The impact of language on motivation

Effective Time Management

  • Application of the time management matrix
  • Controlling personal time and addressing common time-wasters
  • Time planning techniques
  • Effective delegation of tasks and authority

Coaching

  • Foundations of coaching and practical application
  • Tailoring approaches for individual participants
  • Providing in-depth feedback

Course Summary

Requirements

This is a general management course, so no specialized prior knowledge is required for participation.

 14 Hours

Number of participants


Price per participant

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