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Duration 14 hours
Course Outline
Module 1: AI Fundamentals for the Contemporary Workplace
- An introduction to Large Language Models (LLMs) and their application in administrative roles
- Core principles of prompt engineering aimed at productivity tasks
- Ethical considerations and data privacy standards when employing AI in the workplace
- An overview of the ChatGPT interface and its primary capabilities
Module 2: Information Management and Synthesis
- Generating summaries and syntheses from extensive documents, reports, and articles
- Producing meeting minutes based on transcripts
- Employing ChatGPT for data structuring and information classification
- Extracting critical insights and conducting sentiment analysis on text
Module 3: AI-Enhanced Communication and Writing
- Automating email responses, including standard replies, follow-ups, and invitations
- Drafting formal correspondence, internal memos, and communications
- Structuring presentations and speeches effectively
- Refining grammar and writing style for professional exchange
Module 4: Strategic Planning, Organization, and Task Automation
- Project planning: Formulating action plans, schedules, and task assignments
- Agenda management: Building calendars and setting meeting reminders
- Generating task lists and prioritizing activities
- Automating repetitive processes: Email triage, recurring report creation, and document handling
- Applying AI for problem-solving and decision-support
Module 5: Practical Applications and Exercises
- Workshop: Developing a project plan from the ground up using ChatGPT
- Exercise: Summarizing a financial report and composing an executive email
- Simulation: Planning a meeting and drafting the corresponding minutes
- Creating personalized templates for daily utilization
Conclusion and Future Directions
Requirements
- No prior knowledge of artificial intelligence is necessary
- A foundational understanding of administrative duties and information management is beneficial
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals looking to enhance productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
