Course Outline
Introduction
• An overview of the current state of digital banking in Bulgaria and the region
Value Creation Drivers
• Digital channels and mobile banking solutions
• Digital lending: shifting from branch visits to rapid online processes
• SME banking developments
Fintech and Traditional Banks
• Dynamics of competition and collaboration
• Cross-sector learning: what banks can adopt from fintechs, and vice versa
Agile as a Catalyst for Transformation
• Key findings from the instructor’s master’s degree research
• The strategic shift from project-based work to product-centric models
Organization, People, and Culture
• Why technology alone is insufficient for success
• The critical roles of leadership and middle management
Case Studies
• Analysis of transformations that achieved success versus those that did not
• Key lessons learned from these experiences
Summary and Future Directions
Requirements
Prerequisites
• No prior expertise in Agile or digital product management is necessary.
• A general understanding of the financial services sector is beneficial.
Target Audience
• Managers and specialists within banks, insurance companies, and payment institutions.
• Teams operating within fintech enterprises.
• Consultants supporting the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
