Impacted Function Point (IFP) Training Course

In this instructor-led live training held in Taiwan, participants will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Taiwan (online or onsite) targets beginner to intermediate participants seeking to resolve everyday workplace challenges through gamification techniques.

By the conclusion of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

This instructor-led, live training in Taiwan (online or onsite) is aimed at intermediate-level developers, architects, and analysts who wish to learn and apply DDD concepts and practices to their software projects.

By the end of this training, participants will be able to:

• Understand core DDD concepts (bounded contexts, entities, etc.) and their application in software projects.
• Apply strategic DDD to define and design the domain model, identify subdomains, and establish boundaries.
• Implement tactical DDD using patterns such as CQRS, factories, and event sourcing.
• Effectively refactor and modernize legacy systems with DDD techniques.
• Design and implement product, domain, and team-oriented architectures.
• Utilize data mesh to create a domain-oriented data platform supporting data discovery and governance.

Design Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. This course version places a strong emphasis on the Empathize stage, focusing on linking previously identified pain points to the genuine needs of internal clients, and utilizing dynamic, collaborative activities to convert insights into actionable results.

This instructor-led, live training (available online or onsite) targets beginner to intermediate-level teams and leaders who wish to enhance their empathy skills, strengthen relationships with internal clients, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Engage in dynamic role plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Course Format

• Interactive lectures and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centered methodology for solving problems through empathy, definition, ideation, prototyping and testing. Focusing on the first two stages — Empathize and Define — helps teams better understand internal clients and define the right problems to solve.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to strengthen their connection with internal clients, reduce resistance to change, and improve operational efficiency through practical, collaborative methods.

By the end of this training, participants will be able to:

• Use active listening and interviewing techniques to gather meaningful insights about internal clients.
• Create empathy maps and capture user needs and pain points.
• Differentiate real root problems from perceived issues using tools like the 5 Whys and problem trees.
• Draft clear, actionable problem statements (POVs) that guide solution work.

Format of the Course

• Interactive lecture and discussion.
• Practical, hands-on exercises and role-plays.
• Group workshops and plenary feedback sessions.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Taiwan (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the challenges faced by end-users of a product or service, and then develop the best approach to resolve them.

By the end of this training, participants will be able to:

• Use creative strategies to match customer needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) process unfolds across five distinct stages: empathize, define the problem, ideate, prototype, and test.

In today's increasingly complex landscape, we often encounter challenges that demand specialized approaches. Design Thinking offers a robust framework for navigating these complexities. By mastering design thinking, individuals can address intricate problems with greater effectiveness, communicate more clearly, persuade more efficiently, and ultimately improve business outcomes. Furthermore, it enhances both organizational culture and personal performance and behavior.

• How DT works: Learn from users and the problem at hand, identify patterns, design a model (accounting for model drift), test the model, evaluate results, and re-engineer as needed.
• The relationship between DT, innovation, and entrepreneurship.
• DT methods and tools: persona development, stakeholder mapping, customer journey mapping, service blueprinting, and business model innovation.
• Application of DT: cultivating a design mindset, driving disruptive innovation, adopting an iterative approach, utilizing agile estimation techniques, enhancing critical thinking and problem-solving skills, fostering teamwork and leadership readiness, improving communication, leveraging technological savvy, thinking forward, demonstrating intercultural and ethical competency, developing emotional intelligence, self-awareness, negotiating skills, and conflict resolution abilities.

Objectives:

• To grasp the fundamentals and subtleties of DT.
• To explore key concepts, factors, theories, types, and models within DT.
• To experiment with, experience, and practice DT methodologies.

Delivery:

This is a 1-day (4-hour) training course composed of:

• lectures (40% - covering the presentation of theories, concepts, models, and interactive discussions),
• group exercises (30% - focusing on group dynamics, games, group discussions, and mock conflict resolution scenarios),
• individual activities (15% - involving writing, designing, and peer discussions)
• and supplementary materials (15% - videos and reading assignments).

Note: Due to the interactive nature of this course, a minimum group size of 3 participants is required.

This instructor-led, live training in Taiwan (online or onsite) is designed for software testers who wish to utilize Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and observe an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team revision.

This instructor-led, live training in Taiwan (online or onsite) introduces participants to automated testing with Selenium WebDriver and C# in Visual Studio. If you do not have C# programming experience or wish to brush up on C#, please check out the course: C# for Automation Test Engineers.

This program offers comprehensive training on managing testing initiatives using the Selenium test suite and implementing continuous testing workflows with Jenkins.

Target Audience:

• Software test engineers
• Software developers engaged in agile development processes
• Release managers
• QA engineers

Upon completion of the Selenium training, participants will be able to:

• Effectively utilize the Selenium test suite in real-world projects
• Conduct cross-browser testing using Selenium
• Distribute test execution via Selenium Grid
• Execute regression tests with Selenium within Jenkins
• Generate test and periodic reports using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users benefit from enhanced WebDriver APIs, native relative locators, and improved grid support. Python, known for its simplicity, offers robust integration with testing frameworks like Pytest, making it an excellent choice for building scalable and maintainable test automation suites.

This instructor-led live training, available both online and onsite, is tailored for testers and developers at the beginner to intermediate level who aim to utilize Selenium with Python to automate web application testing in real-world scenarios.

Upon completion of this training, participants will be capable of:

• Installing and configuring Selenium with Python within a test environment.
• Developing robust test automation scripts using Selenium WebDriver and Pytest.
• Implementing the Page Object Model (POM) to create maintainable test frameworks.
• Executing tests across multiple browsers via Selenium Grid.
• Integrating automated tests into CI/CD pipelines.
• Troubleshooting common issues and applying best practices for automation stability.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To arrange customized training for this course, please contact us.

This course offers training in managing testing projects, providing practical experience in web application testing, functional test automation, and cross-browser automation using the Selenium test suite.

This course is designed for software test engineers and manual testers.

After completing this training, participants will be able to effectively utilize Selenium WebDriver in real-world projects.

In this instructor-led, live training in Taiwan, participants will learn how to utilize TestComplete's features, including its test object model, checkpoints, name mapping, and UI to perform automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record, and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices, and analyze test results.
• Use TestComplete's script extensions.