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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams and Its Architecture
- Essential Teams components and associated services
- Underlying Teams architecture and system dependencies
- Role-based access control and administrative functions
Module 2: Optimizing Teams Collaboration Experiences
- Establishing and managing Teams, channels, and chat interactions
- Setting up meeting policies and enhancing meeting experiences
- Managing applications, integrations, and the app lifecycle
Module 3: Teams Phone and Voice Infrastructure
- Foundational concepts and architecture of Teams Phone
- Setting up calling plans and direct routing
- Administering devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance Frameworks
- Defining Teams policies, governance structures, and lifecycle management
- Deploying security measures and compliance configurations
- Auditing processes, reporting, and continuous compliance monitoring
Module 5: Monitoring and Resolving Teams Issues
- Tracking Teams service health and usage metrics
- Diagnosing challenges related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics to refine performance
Module 6: Advanced Setup and System Integration
- Connecting Teams with Microsoft 365 and external third-party applications
- Considerations for hybrid deployment environments
- Using automation and PowerShell for streamlined Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question styles
- Working through practice questions and review workshops
- Accessing study materials, tips, and strategies for passing
Conclusion and Path Forward
Requirements
- Familiarity with Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams functionalities
- Knowledge of fundamental networking and identity principles
Target Audience
- Microsoft Teams administrators
- Engineers specializing in collaboration systems
- IT professionals responsible for Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
