Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Salesforce for Insurance and Leasing
- Overview of Salesforce Financial Services Cloud
- Core concepts: Accounts, Contacts, Opportunities, and Policies
- Industry-specific data models and functional extensions
Insurance Sales Quotation (Quote Rate Apply)
- Product offerings and quotation frameworks
- Rate structures, discount policies, and approval procedures
- Identifying client requirements and pre-sales setups
Requirements Analysis and System Setup
- Translating business requirements into system logic
- Implementation of custom objects, flows, and automated processes
- Security settings and access controls for insurance roles
Claims Handling and Post-Sales Support
- Claims processing workflows and automation
- Event logging and validation mechanisms
- Automated payments and settlement procedures
Insurance Policy Administration (IPA)
- Modeling policy lifecycles across various industries
- Policy version control, renewals, and lapse management
- Customizations for regional regulatory adherence
Integration and Reporting
- Data integration with external platforms (e.g., actuarial, finance)
- Dashboards and KPIs for insurance operations
- Creating reports for underwriting, claims, and compliance
Recap and Future Directions
Requirements
- Fundamental understanding of CRM principles
- Knowledge of insurance and/or leasing operational processes
- Prior experience with the Salesforce platform or comparable tools is advantageous
Target Audience
- Salesforce developers specializing in the insurance or leasing sector
- Product managers overseeing insurance product strategies
- IT specialists responsible for policy management and post-sales support
21 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
The way of interaction with students