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 Duration 14 hours

Course Outline

Core Principles and Applications of Gen AI

Foundations of Generative AI

  • Defining Gen AI and understanding its operational mechanics
  • Examining language models and their inherent limitations
  • The significance of human involvement in AI-assisted workflows

Gen AI for the Business Analyst

  • Assisting in problem analysis
  • Structuring complex information
  • Drafting various documents and reports

Practical Prompting Techniques

  • Formulating effective prompts
  • Defining context, objectives, and constraints
  • Refining outputs through iterative processes

Enhancing Business Analysis

  • Defining business problems
  • Formulating hypotheses
  • Conducting scenario analysis

 AI-Driven Analytical Documentation

  • Business requirements
  • Process descriptions
  • Workshop notes and summaries

Embedding AI into Daily Workflows

Gen AI as a Cognitive Aid, Not a Substitute

  • Critical evaluation of AI outputs
  • Verifying and validating content
  • Preventing unthoughtful automation

AI in Stakeholder Engagement

  • Preparing communications and status updates
  • Simplifying complex content
  • Tailoring messages for diverse audiences

Risks and Accountability

  • Data privacy and confidentiality
  • Responsibility for AI-generated content
  • Ethical considerations

Developing a Custom BA Workflow with AI

  • Practical use-case scenarios
  • Integration with productivity tools
  • Team best practices

 

Requirements

  • Professional background in roles involving data analysis, reporting, or business process support.
  • Technical proficiency: Competence in MS Excel, including lookup functions, pivot tables, and basic charting.
  • Domain knowledge: A foundational understanding of Key Performance Indicators (KPIs) specific to one’s business area, along with familiarity with organizational data lifecycles.

Target Audience

  • Business and Systems Analysts.
  • Product Owners and Product Managers.
  • Business Consultants.
  • Requirements Engineering Specialists.

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