Strategic AI Implementation for Operational Excellence Training Course

Agentic AI for Business Automation is an interactive, hands-on course designed to guide participants through the process of designing, integrating, and scaling AI-driven agents for real-world business processes. The course emphasizes identifying automation opportunities, integrating various tools, and developing practical use cases in areas such as customer service, supply chain management, and marketing workflows.

This instructor-led training (available online or on-site) is tailored for intermediate-level professionals who are interested in implementing AI-powered automation using no-code, low-code, and Python-based approaches.

By the end of this training, participants will be able to:

• Identify key areas where agentic AI can enhance process efficiency and innovation.
• Map out workflows that are suitable for integration with AI agents.
• Implement automation using APIs and orchestration tools.
• Integrate AI models into real business scenarios, achieving measurable impact.
• Develop governance and monitoring structures for AI-driven operations.

Format of the Course

• Interactive lectures and practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation in a sandbox automation environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

 

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

 

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that delves into the safe and effective application of AI across various departments within a corporate setting. This course aims to enhance productivity, improve communication, and streamline operations.

This instructor-led, live training (available online or onsite) is designed for non-technical corporate professionals who want to understand and start using AI tools such as ChatGPT, Gemini, and Copilot to optimize their daily workflows.

By the end of this training, participants will be able to:

• Grasp the fundamentals of AI, including its risks and ethical considerations.
• Utilize AI to automate tasks and support communication and research.
• Develop structured prompts tailored to real-world administrative duties.
• Plan for the safe and scalable integration of AI tools within their teams.

Format of the Course

• Interactive lectures and discussions.
• Hands-on use of AI tools in corporate contexts.
• Guided exercises focused on process improvement and communication.

Course Customization Options

• To request a customized training for this course tailored to your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

This instructor-led, live training in Taiwan (online or onsite) is aimed at intermediate-level to advanced-level developers and AI hobbyists who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is revolutionizing the way we work — from automating routine tasks to enhancing collaboration and decision-making. Tools such as ChatGPT and Microsoft Copilot empower teams to generate content, analyze data, and streamline communication, but they need to be used with a keen awareness of data privacy, security, and ethical guidelines.

This instructor-led, live training (available online or on-site) is designed for beginner-level professionals and managers who want to grasp AI fundamentals and apply AI tools safely and effectively in their daily operations.

By the end of this training, participants will be able to:

• Comprehend the basics of AI and its applications in the workplace.
• Leverage ChatGPT and Copilot to boost productivity and collaboration.
• Use AI tools responsibly, with a focus on data privacy and ethical considerations.
• Identify opportunities to automate repetitive tasks using AI.

Format of the Course

• Interactive lectures and discussions.
• Practical exercises based on real-world business scenarios.
• Guided practice with ChatGPT, Copilot, and automation prompts.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is a rapidly evolving field that offers tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (available online or onsite) is designed for non-technical professionals who want to understand the fundamentals of AI, how it operates, and how it can boost productivity in various company departments.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts and capabilities of AI.
• Acknowledge how AI is reshaping different business areas.
• Identify AI tools that can optimize daily workflows.
• Implement simple AI-powered processes to enhance decision-making and efficiency.

Format of the Course

• Interactive lectures and discussions.
• Practical demonstrations using AI tools.
• Scenario-based exercises and use case explorations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Basic Tools and Features
Participants will become acquainted with Canva’s essential tools, including adding and formatting text, as well as working with images and graphics. These foundational skills are crucial for creating clear and visually appealing designs.

Creating Your First Project
During a hands-on session, participants will embark on their first project, learning how to select templates, adjust colors and fonts, and personalize their designs with custom elements.

Advanced Design Techniques
Participants will delve into advanced features to produce professional and distinctive projects. They will explore techniques such as using gradients, creating infographics and diagrams, and performing photo editing tasks like applying filters, cropping, and color correction.

AI in Canva
Participants will discover how to utilize AI tools for automating tasks, generating graphics and text, and streamlining the design process. This will enhance both their efficiency and the quality of their work.

ChatGPT and Microsoft 365 Copilot are AI-powered tools designed to boost productivity and communication through automation, intelligent content generation, and workflow optimization.

This instructor-led, live training (online or onsite) is targeted at intermediate-level professionals who want to harness the capabilities of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance communication, and improve data-driven decision-making.

By the end of this training, participants will be able to:

• Utilize ChatGPT to automate drafting, summarization, and idea generation tasks.
• Employ advanced prompting techniques for higher-quality AI outputs.
• Make the most of Microsoft 365 Copilot in Excel, PowerPoint, and Outlook to analyze data and streamline communication.
• Integrate Copilot into enterprise workflows for collaboration and process automation.

Format of the Course

• Interactive lecture and demonstration.
• Hands-on exercises and real-world case studies.
• Practical application in a Microsoft 365 environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT is an AI-driven conversational tool that boosts productivity by aiding in content creation, research, communication, and workflow automation.

This instructor-led, live training (available online or on-site) is designed for professionals with little to no experience in AI who want to enhance their efficiency by utilizing ChatGPT for daily tasks.

By the end of this training, participants will be able to:

• Grasp the fundamentals of ChatGPT and how it operates.
• Utilize ChatGPT effectively for various workplace tasks.
• Optimize prompts to receive better responses.
• Recognize the limitations and best practices for using ChatGPT.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live lab environment.

Course Customization Options

• For a customized training for this course, please contact us to arrange.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across 6 layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-build a prompt library validated, shared and governed by all teams.
• Define sustainable governance: Prompt Curator role, naming conventions, versioning, quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to make the
  necessary arrangements.

Artificial Intelligence (AI) is a field of computer science that enables systems to perform tasks typically requiring human intelligence, such as reasoning, learning, and decision-making.

This instructor-led, live training (available online or onsite) is designed for beginner-level business and administrative professionals who want to understand how AI supports process automation and can be integrated into their daily work to enhance efficiency and productivity.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts and principles of Artificial Intelligence.
• Understand how AI is revolutionizing business processes across various departments.
• Identify opportunities to leverage AI tools for task automation and decision support.
• Utilize practical AI-based tools to streamline daily administrative and analytical tasks.

Format of the Course

• Interactive lectures and discussions.
• Case studies and real-world examples.
• Practical exercises using user-friendly AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is no longer a distant concept—it is a part of our everyday personal and professional lives. From chatbots and image recognition to document analysis and voice assistants, AI technologies are reshaping how we work, communicate, and make decisions. This beginner-friendly course provides participants with a clear and accessible introduction to AI, without requiring a technical background. Through simple explanations, real-life examples, and interactive activities, attendees will understand what AI is, how it works, and how to use it responsibly and effectively.