AI for Productivity and Safe Use in the Workplace Training Course
Artificial Intelligence (AI) is revolutionizing the way we work — from automating routine tasks to enhancing collaboration and decision-making. Tools such as ChatGPT and Microsoft Copilot empower teams to generate content, analyze data, and streamline communication, but they need to be used with a keen awareness of data privacy, security, and ethical guidelines.
This instructor-led, live training (available online or on-site) is designed for beginner-level professionals and managers who want to grasp AI fundamentals and apply AI tools safely and effectively in their daily operations.
By the end of this training, participants will be able to:
- Comprehend the basics of AI and its applications in the workplace.
- Leverage ChatGPT and Copilot to boost productivity and collaboration.
- Use AI tools responsibly, with a focus on data privacy and ethical considerations.
- Identify opportunities to automate repetitive tasks using AI.
Format of the Course
- Interactive lectures and discussions.
- Practical exercises based on real-world business scenarios.
- Guided practice with ChatGPT, Copilot, and automation prompts.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction to Artificial Intelligence
- What AI is and what it is not
- Key concepts: automation, machine learning, and natural language processing
- Examples of AI tools used in daily business operations
AI in the Workplace
- Benefits of using AI in administrative and analytical tasks
- Common AI-powered tools for productivity (ChatGPT, Copilot, Bard, etc.)
- Case examples of AI in finance, logistics, and management support
Practical Use of ChatGPT
- Composing professional emails and reports
- Summarizing information and generating meeting notes
- Brainstorming and idea generation through prompts
Using Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
- Automating document creation and data analysis
- Collaborative AI assistance in meetings and presentations
Automation and Prompting Techniques
- How to write effective prompts for accurate AI responses
- Creating automation scripts using plain-language AI prompts
- Workflow examples for repetitive administrative tasks
Responsible AI Use and Data Privacy
- Understanding AI limitations and avoiding overreliance
- Handling sensitive data and protecting privacy
- Ethical use of AI and organizational policies
Hands-on Practice
- Simulated tasks using ChatGPT and Copilot
- Team exercises for identifying automation opportunities
- Action plan for responsible AI adoption in daily operations
Summary and Next Steps
Requirements
- Basic familiarity with office applications and online tools
- Experience with day-to-day workplace digital communication
- Interest in improving productivity through technology
Audience
- Non-technical and business staff (finance, logistics, admin, trading, etc.)
- Managers and team leads
- Professionals seeking to apply AI tools safely and efficiently
Open Training Courses require 5+ participants.
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Testimonials (2)
Hands on examples
Ryan Brookman - The Shaw Group Limited
Course - Introduction to Artificial Intelligence for Non-technical users
We got to use the tools.
Victor Aguero - PNUD/MICI
Course - Aplicaciones Prácticas de Inteligencia Artificial para Personal Administrativo
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