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 Duration 7 hours

Course Outline

Introduction to Artificial Intelligence

  • Defining AI: capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Examples of AI tools integrated into daily business processes

AI Applications in the Workplace

  • Advantages of AI in administrative and analytical roles
  • Popular AI-driven productivity tools (ChatGPT, Copilot, Bard, and others)
  • Real-world case studies in finance, logistics, and management support

Practical ChatGPT Usage

  • Drafting professional emails and reports
  • Condensing information and generating meeting summaries
  • Facilitating brainstorming and idea generation via prompts

Leveraging Microsoft Copilot for Productivity

  • Connecting Copilot with Microsoft 365 suites (Word, Excel, Outlook)
  • Streamlining document creation and data analysis
  • Enhancing collaboration in meetings and presentations with AI assistance

Automation and Prompt Engineering Techniques

  • Crafting effective prompts to elicit accurate AI responses
  • Developing automation scripts using natural language prompts
  • Workflow examples for automating routine administrative duties

Responsible AI Usage and Data Privacy

  • Recognizing AI limitations and preventing excessive dependency
  • Managing sensitive data and safeguarding privacy
  • Adhering to ethical AI practices and organizational policies

Hands-on Practice

  • Simplified tasks using ChatGPT and Copilot
  • Group exercises to spot automation potential
  • Formulating an action plan for responsible AI integration in daily workflows

Summary and Next Steps

Requirements

  • Basic knowledge of office software and online platforms
  • Experience with routine digital communication in the workplace
  • A desire to boost productivity through technological tools

Target Audience

  • Non-technical and business personnel (including finance, logistics, administration, and trading teams)
  • Managers and team leaders
  • Professionals looking to implement AI tools safely and efficiently

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