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Duration 7 hours
Course Outline
ChatGPT in the Public Sector: An Introduction
- Understanding ChatGPT's fundamentals and mechanics.
- Exploring applications within government workflows.
- Identifying strengths, limitations, and best practices for responsible use.
Drafting and Editing Official Communications
- Creating initial drafts for memos, emails, and reports.
- Enhancing tone, clarity, and the use of plain language.
- Adapting content to suit various audiences and formats.
Summarization and Data Extraction
- Condensing extensive policy or research documents.
- Identifying key points and actionable items.
- Organizing summaries for briefings or meetings.
Prompt Engineering for Government Applications
- Mastering basic and advanced prompting strategies.
- Effectively utilizing examples and role-based instructions.
- Developing reusable prompt templates for recurring tasks.
Translation and Multilingual Capabilities
- Translating both internal and public-facing communications.
- Maintaining a professional tone across different languages.
- Leveraging ChatGPT to ensure inclusive and accessible language.
Enhancing Productivity and Automating Tasks
- Generating ideas and brainstorming for new initiatives.
- Creating content from structured data, such as tables.
- Drafting outlines for slide decks or briefings.
Compliance, Security, and Ethical Considerations
- Addressing data privacy and information sharing risks.
- Adhering to internal AI and IT policies.
- Fostering public trust through responsible AI usage.
Conclusion and Future Steps
Requirements
- Proficiency with basic digital tools commonly used in public sector settings.
- No previous experience with AI or ChatGPT is necessary.
- Experience in drafting, reviewing, or managing official communications is advantageous.
Target Audience
- Public service teams and administrative specialists.
- Policy analysts and government communications officers.
- Staff members aiming to enhance productivity through AI-powered solutions.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.