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Duration 21 hours
Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing between programs and projects, and understanding the strategic value of program management
- Exploring MSP principles and the concept of transformational flow
- An overview of the program lifecycle: identification, definition, and benefits management
Program Governance and Organization
- Defining program structure, key roles, and responsibilities (SRO, Program Manager, Board)
- Establishing a Program Management Office (PgMO)
- Setting up decision-making processes, reporting lines, and escalation pathways
Vision, Blueprint, and Benefits Management
- Defining the program vision and strategic outcomes
- Designing the blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Delivery Strategy
- Developing comprehensive program plans and delivery roadmaps
- Integrating workstreams and projects, managing dependencies, and determining sequencing
- Addressing scheduling, resource planning, and capacity constraints
Stakeholder Engagement and Communication
- Analyzing stakeholders and formulating engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and strengthening sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, conducting internal and external assurances, and preparing for audits
- Developing contingency plans and decision-support mechanisms
Financials, Benefits Realization, and Value Management
- Developing business cases and implementing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Managing costs, forecasting, and rebaselining practices
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Managing configuration and change control across multiple projects
- Utilizing standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Program Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating program outcomes into standard business operations
Practical Workshop and Case Studies
- Scenario exercise: designing a program governance model and benefits map
- Group presentations with feedback from peers and instructors
- Creating an action plan to apply MSP practices within participants' organizations
Summary and Next Steps
Requirements
- A solid grasp of project management fundamentals
- Hands-on experience in project or program environments
- Knowledge of organizational change management concepts
Target Audience
- Current and aspiring program managers
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Programme Office staff, change managers, and delivery leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.