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 Duration 21 hours

Course Outline

Introduction to MSP and Programmatic Thinking

  • Distinguishing between programs and projects, and understanding the strategic value of program management
  • Exploring MSP principles and the concept of transformational flow
  • An overview of the program lifecycle: identification, definition, and benefits management

Program Governance and Organization

  • Defining program structure, key roles, and responsibilities (SRO, Program Manager, Board)
  • Establishing a Program Management Office (PgMO)
  • Setting up decision-making processes, reporting lines, and escalation pathways

Vision, Blueprint, and Benefits Management

  • Defining the program vision and strategic outcomes
  • Designing the blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Program Planning and Delivery Strategy

  • Developing comprehensive program plans and delivery roadmaps
  • Integrating workstreams and projects, managing dependencies, and determining sequencing
  • Addressing scheduling, resource planning, and capacity constraints

Stakeholder Engagement and Communication

  • Analyzing stakeholders and formulating engagement strategies
  • Planning communications and fostering change readiness
  • Mitigating resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating program-level risks and issues
  • Defining assurance roles, conducting internal and external assurances, and preparing for audits
  • Developing contingency plans and decision-support mechanisms

Financials, Benefits Realization, and Value Management

  • Developing business cases and implementing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Managing costs, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programs
  • Managing configuration and change control across multiple projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Program Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and documentation
  • Integrating program outcomes into standard business operations

Practical Workshop and Case Studies

  • Scenario exercise: designing a program governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Creating an action plan to apply MSP practices within participants' organizations

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals
  • Hands-on experience in project or program environments
  • Knowledge of organizational change management concepts

Target Audience

  • Current and aspiring program managers
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme Office staff, change managers, and delivery leads

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