Handling Conflict with Confidence Training Course

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to find, attract and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Have Access to Global Talent & Recruitment Channels

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to find, attract, and engage with top international talents. 

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Selling Candidates the Opportunity & Partnering with Hiring Managers

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to discover, learn, and transform into today’s top leaders; or for companies who wish to train their managers to become today’s top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led, live training in Taiwan (online or onsite) is designed for beginner-level, intermediate-level, and advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This is a highly interactive course that incorporates individual and group discussions alongside practical skills exercises. The goal is to empower participants to exchange ideas and elevate their competence levels.

Audience

Any individual seeking to improve their assertiveness skills.

Aim

The primary objective of this course is to boost confidence and enhance the participant’s capacity to communicate with clarity and assertiveness toward both colleagues and clients.

Objectives

Upon completion of the program, participants will be able to:

• Identify and overcome obstacles that hinder assertive behavior.
• Recognize behavioral patterns in themselves and others, learning effective strategies to manage them.
• Engage in effective communication with diverse individuals to achieve mutually beneficial outcomes whenever possible.
• Handle challenging situations with greater effectiveness.

This one-day course aims to equip participants with essential mentoring and coaching skills for the workplace. Upon completion, participants will be able to:

• Differentiate between mentoring and coaching
• Discuss relevant learning theories
• Describe various learning styles
• Explain the feedback model
• Outline fundamental coaching principles
• Identify the key components of the GROW coaching model

This instructor-led, live training in Taiwan (online or onsite) is designed for HR professionals and managers at the beginner level who seek foundational knowledge on leveraging AI to optimize HR workflows, improve employee satisfaction, and drive strategic decisions based on data.

Upon completing this training, participants will be able to:

• Grasp the potential and practical applications of AI in HR management.
• Discover methods to optimize HR processes using AI tools.
• Enhance the employee experience through AI-supported strategies.
• Utilize AI insights to formulate strategic HR decisions.

Communication proficiency is widely acknowledged as a cornerstone of professional achievement. Many careers have stalled, faltered, or stagnated due to deficiencies in this area. Contrary to popular belief, effective communicators are not born with these abilities; rather, they are developed through practice or learning from past mistakes. This course is designed to help participants enhance their communication capabilities, thereby improving their capacity to collaborate effectively with others.

While mediation skills share a foundation with general communication, they are subtly yet meaningfully distinct. Although excellent communication is a prerequisite, the ability to listen actively and take note of what is being said is even more critical. A mediator's role is to facilitate a solution that satisfies both parties, guiding them toward an outcome everyone can accept. Mediators remain neutral, avoiding taking sides, making judgments, or offering direct advice. Instead, they focus on fostering effective communication and building consensus. This course also addresses the broader skill set required for effective mediation beyond just communication.

Audience

Staff members who need to be fully prepared to deliver high quality Coaching sessions

• To individual members of their own staff
• To their teams
• To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input

Format of the course

A combination of:

• Facilitated Discussions
• Delegate Coaching sessions – with full feedback

By the end of the course, delegates will be able to:

• Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
• Deliver meaningful Coaching Sessions

By the conclusion of this course, participants will be able to:

• Recognize the importance of managing one's own behavior as a prerequisite for influencing others
• Assess the strengths and limitations of different communication channels
• Effectively manage relationships with internal and external customers and stakeholders

Course Format

This course utilizes a highly interactive approach, combining:

• Facilitated group discussions
• Slide-based presentations
• Practical exercises
• Case study analysis

This instructor-led, live training in Taiwan (online or on-site) targets beginner-level HR professionals who wish to learn how to design and enhance employee experiences tailored to the unique challenges of tech environments, from recruitment to retention.

By the end of this training, participants will be able to:

• Design impactful employee journeys, from recruitment to retention, tailored to the unique challenges of tech environments.
• Learn strategies for fostering engagement, inclusion, and continuous development in the tech workforce.

Designed for HR professionals seeking to leverage analytical techniques to enhance organizational performance, this instructor-led live training is available either online or on-site. The curriculum encompasses qualitative methods alongside empirical and statistical quantitative approaches.

Course Format

• Engaging lectures coupled with interactive discussion.
• Extensive exercises and hands-on practice.

Customization Options

• To arrange a tailored training session for this course, please reach out to us.

This instructor-led, live training in Taiwan (online or onsite) is designed for beginner-level participants who wish to gain foundational knowledge and practical skills for handling key human resources (HR) functions, such as addressing staff concerns, managing performance, and navigating disciplinary procedures.

By the end of this training, participants will be able to:

• Understand the core functions and responsibilities of HR management.
• Handle employee complaints with professionalism and empathy.
• Implement effective performance management strategies.
• Conduct fair and legally compliant disciplinary actions.
• Address common HR issues with confidence and consistency.

This instructor-led, live training in Taiwan (online or onsite) is designed for beginner-level HR professionals who want to understand and implement optimized HR processes aligned with fast-paced, agile environments, leveraging automation and data-driven strategies for improved decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes that suit the fast-paced, agile tech environment.
• Streamline core HR processes and leverage automation tools.
• Ensure HR strategies align with business objectives to support scalability and continuous improvement.

This instructor-led, live training in Taiwan (online or onsite) is designed for beginner to intermediate participants who want to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and how to apply them in coaching practice.
• Demonstrate skills in active listening, questioning, and goal-setting.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.