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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI: Core definitions and practical examples
  • AI Varieties: Ranging from basic automation to machine learning
  • The impact of AI on business operations

AI and Business Process Automation

  • The role of AI in enabling digital transformation
  • AI applications in accounting, HR, procurement, and customer service
  • Grasping process automation and intelligent workflows

AI Tools for Administrative Tasks

  • Overview of popular AI-based tools (chatbots, document automation, predictive analytics)
  • Leveraging AI assistants for scheduling, reporting, and communication
  • Practical demonstrations of accessible AI utilities

AI in Data Management and Decision-Making

  • AI and data: How intelligent systems process information
  • Enhancing decision-making through AI insights
  • Understanding data privacy and ethical AI practices

Integrating AI into ERP and Automation Systems

  • How AI augments ERP functionality
  • Examples of AI integration within procurement, finance, and HR modules
  • Preparing for AI-led digital transformation

Practical Application

  • Utilizing AI-powered office tools for routine responsibilities
  • Automating simple workflows using available platforms
  • Group exercises: Identifying automation opportunities in the workplace

Best Practices and the Future of AI in Business

  • Cultivating a mindset of digital innovation
  • Ethical considerations and responsible AI deployment
  • Adapting to AI-driven shifts in the workplace

Wrap-up and Next Steps

Requirements

  • Foundational computer literacy
  • Proficiency with office applications (e.g., Excel, Word, email clients)
  • A keen interest in how AI drives business process automation

Target Audience

  • Administrative personnel across all departments
  • Managers and team leaders
  • Professionals looking to integrate AI into daily business operations

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