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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: Core definitions and practical examples
- AI Varieties: Ranging from basic automation to machine learning
- The impact of AI on business operations
AI and Business Process Automation
- The role of AI in enabling digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Grasping process automation and intelligent workflows
AI Tools for Administrative Tasks
- Overview of popular AI-based tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Practical demonstrations of accessible AI utilities
AI in Data Management and Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI insights
- Understanding data privacy and ethical AI practices
Integrating AI into ERP and Automation Systems
- How AI augments ERP functionality
- Examples of AI integration within procurement, finance, and HR modules
- Preparing for AI-led digital transformation
Practical Application
- Utilizing AI-powered office tools for routine responsibilities
- Automating simple workflows using available platforms
- Group exercises: Identifying automation opportunities in the workplace
Best Practices and the Future of AI in Business
- Cultivating a mindset of digital innovation
- Ethical considerations and responsible AI deployment
- Adapting to AI-driven shifts in the workplace
Wrap-up and Next Steps
Requirements
- Foundational computer literacy
- Proficiency with office applications (e.g., Excel, Word, email clients)
- A keen interest in how AI drives business process automation
Target Audience
- Administrative personnel across all departments
- Managers and team leaders
- Professionals looking to integrate AI into daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation