Agile Project Management with Kanban and Jira Training Course

Target Group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning Objective:

The goal of this training is to gain a thorough understanding and practical experience in the key aspects of Kanban and Agile methodologies.

This course is designed for individuals who need to integrate Agile methodologies, particularly SCRUM, with Lean and Kanban to effectively manage their projects.

It brings together the principles of product design and software development.

This instructor-led, live training in Taiwan (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

Upon completing the training, participants will be capable of independently managing, optimizing, and customizing JIRA in a corporate environment.

This instructor-led, live training in Taiwan introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Taiwan introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for project management, yet people often focus more on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces participants to the powerful capabilities of Jira and Confluence, emphasizing how these tools can work together to support the team in successfully delivering projects. The team will learn how to effectively use these tools for managing user requirements, testing, communication, and centralizing all project-related information in one place.

The training covers topics such as JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, important fields and custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage projects effectively
• Manage issues efficiently
• Design the necessary screens to handle different issue types
• Create workflows and boards, and understand their interactions
• Conduct basic and advanced searches and analyses
• Generate and review reports essential for both the team and management

This instructor-led, live training in Taiwan (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Taiwan (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Taiwan (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

The Kanban Management Professional 1 (KMP1) is a highly interactive two-day course that blends teaching, group discussions, and a fully immersive simulation to demonstrate how the Kanban Method aids individuals, teams, and organizations in managing and enhancing the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, evidence-based guidance for achieving successful evolutionary change. It begins with your current processes and supports gradual transformation while respecting existing roles, responsibilities, and job titles, and promoting leadership at all levels. This approach enables organizations to evolve business processes smoothly, define and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will gain a solid understanding of Kanban principles and practices, along with the skills needed to confidently implement Kanban in your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visual representations
- Identify and prioritize improvements
- Select cadences for activities
- Determine classes of service

Who Is This Course For?
This course is designed for anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Operations and support personnel
Business analysts
High-level management
Anyone interested in implementing Agile methodologies within their organization

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day course is designed to equip teams that are part of an Agile Release Train (ART) with the skills needed to thrive in an Agile environment. Participants will learn how to leverage Scrum, Kanban, and XP methodologies effectively. The training covers becoming Agile Teams, building and managing backlogs, and planning and executing iterations. Additionally, teams will gain a deep understanding of their role within the ART, including collaboration, planning, execution, and continuous improvement with other teams.

This class prepares participants to manage a Program Increment (PI), including all necessary meetings at both the Team and Program levels, with a particular emphasis on upcoming PI planning. By attending this course, you will be well-prepared to take the exam and become a certified SAFe® Practitioner (SP).

After completing this course, you should be able to:

• Implement SAFe to scale Lean and Agile development in your organization

• Understand your team's role within the Agile Release Train

• Recognize other teams on the train, their roles, and the dependencies between them

• Plan iterations effectively

• Execute iterations, demonstrate value, and refine your processes

• Plan Program Increments with confidence

• Collaborate seamlessly with other teams on the train

Are you finding it challenging to implement Agile in your organization? Is the change process too rigid? Are your teams feeling overwhelmed and less productive, yet resistant to a complete overhaul?

Consider taking the “Alternative Path to Agility” by adopting an evolutionary and humane Change Management Method. This approach doesn’t force a new process but enhances your existing one.

The Kanban Method offers practical, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This enables organizations to gradually evolve their business processes, use relevant metrics to track progress, and significantly reduce the risks associated with complex change initiatives.

If your team is feeling overwhelmed, Kanban can help you regain control over your work. Kanban introduces a dynamic approach to managing your process and identifying bottlenecks.

This training equips you with the skills and knowledge needed to apply Kanban in your work. You will learn how to prioritize tasks, determine what to focus on now, what to defer, and what to eliminate from your to-do list permanently.

Learning Outcomes

This 1-day course covers the fundamentals of the Kanban Method® and serves as an entry point to an alternative path to agility.

Participants will become familiar with the Kanban Method, including how to design and implement a basic Kanban board. They will understand work item types and the associated risks. They will also explore various Team Kanban board designs and styles, learning how to select the most suitable one for their context. Additionally, they will be aware of the training roadmap and the value and benefits at each step on the “alternative path to agility.”

Who Should Attend

This course is ideal for any professional working in a product development or knowledge work environment who is interested in discovering how Kanban can enhance their working conditions. Kanban is applicable across multiple organizational functions, from senior management looking to adopt Lean Management to team members seeking to improve their practices. Previous attendees have included:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product and Software Developers and Testers
• Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals