Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Directors, Project Managers, Technical Team Leads, Analysts, Software Developers, and Testers

Learning Objectives:

This training aims to equip participants with the knowledge and practical skills necessary for the workshop components of Kanban and Agile fundamentals.

This course is designed for professionals who wish to integrate Agile methodologies, particularly SCRUM, with Lean and Kanban practices to effectively oversee their projects.

It bridges the disciplines of product design and software development.

This instructor-led live training in Taiwan (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

Upon completion of the training, participants will be able to independently manage, optimize, and customize JIRA in a corporate setting.

This instructor-led live training in Taiwan introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, utilizing JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Taiwan introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software serves as a robust instrument for project management, yet users often concentrate excessively on the tool itself rather than the underlying methodology.

This instructor-led, live training reveals the synergistic power of Jira and Confluence, working in unison to enable teams to successfully deliver their products or projects. Participants will learn how to leverage these tools to enhance efficiency in managing user requirements, testing, and communication, all centralized within a single platform.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning, dependencies, the integration of Jira and Confluence, reporting, essential fields, custom fields, issue types, screens, and filtering.

Upon completing this training, participants will be capable of:

• Establishing a Scrum or Kanban project
• Configuring Jira to manage the project effectively
• Handling issues with proficiency
• Designing necessary screens to address specific issue types
• Constructing workflows and boards, and comprehending their interplay
• Executing basic and advanced searches and analysis
• Creating and reviewing reports essential for both the team and management

This instructor-led, live training in Taiwan (online or onsite) is designed for intermediate-level project managers who aim to create, execute, and manage forms in Jira effectively.

Upon completion of this training, participants will be able to:

• Grasp Jira's core concepts, such as issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for diverse project types and teams.

This instructor-led, live training in Taiwan (available online or onsite) is designed for intermediate-level Jira administrators who wish to learn how to utilize Jira Service Management effectively.

By the conclusion of this training, participants will be able to:

• Learn and understand the core concepts of Jira Service Management.
• Configure a service desk and handle request management.
• Manage the backend and integrations of Jira Service Management.

This instructor-led, live training in Taiwan (online or onsite) is designed for beginner to intermediate-level professionals seeking to elevate their Jira skills. Participants will learn how to integrate and leverage the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

Upon completion of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an engaging, two-day course that blends instruction, group dialogue, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organizations to effectively manage and enhance the delivery of products and services to their customers.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for facilitating successful evolutionary change. It begins with your current practices and fosters incremental improvement while respecting existing roles, responsibilities, and job titles. This approach encourages leadership at every level, allowing organizations to gradually refine business processes, establish and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will gain a solid understanding of Kanban principles and general practices, along with the skills needed to confidently apply Kanban within your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visualizations
- Identify and prioritize improvements
- Select appropriate cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work, including but not limited to:
Program and delivery managers
Product and project managers
Product developers, software developers, and testers
Operations and support staff
Business analysts
Senior management
Anyone interested in implementing Agile practices in their organization

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day course is designed to help teams that are part of an Agile Release Train (ART) operate effectively within an Agile environment by applying frameworks such as Scrum, Kanban, and XP. Participants will learn how to function as Agile Teams, create and manage their backlogs, and successfully plan and execute iterations. The course also emphasizes understanding the team’s role within the ART and how to collaborate, plan, execute, and continuously improve alongside other teams.

The training prepares teams to participate in a Program Increment (PI), covering both Team-level and Program-level events, with a particular focus on upcoming PI planning sessions. Completion of the course also prepares participants for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.

• Understand their team’s role within the Agile Release Train and how it contributes to overall objectives.

• Recognize other teams within the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.

Are you facing challenges in implementing Agile within your organization? Is the prescribed change too rigid? Are your teams overworked and less productive, yet resistant to radical transformation?

Opt for the 'Alternative Path to Agility' and adopt an evolutionary, humane Change Management approach that refines your process rather than overhauling it.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This enables organizations to gradually evolve business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

If your team feels overwhelmed, Kanban can help bring order to your work. It is a dynamic technique for managing your process and exposing bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your work, teaching you how to prioritize current tasks, defer items for later, and remove those that should never have been on the to-do list.

Learning Outcomes

This one-day course introduces the fundamentals of the Kanban Method® and serves as the entry point to an alternative path toward agility.

Attendees will become familiar with the Kanban Method, learning to design and implement a basic Kanban board. They will understand work item types and the risks associated with specific tasks. Participants will gain exposure to various Team Kanban board designs and styles, learning how to select the design best suited to their specific context. Additionally, they will understand the training roadmap and the value gained at each step along the 'alternative path to agility.'

Who Should Attend

This course is designed for any professional involved in product development or knowledge work who wishes to explore how Kanban can enhance their working environment. Kanban applies across multiple organizational functions, from senior staff members aiming to adopt Lean Management to delivery team members seeking to improve their practices. Previous attendees have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles, including HR and Finance professionals