SAFe® for Teams Training Course

This two-day course is designed for IT professionals interested in exploring the Waterfall model and understanding how practitioners have traditionally addressed its limitations—including the adoption of Agile approaches.

The first day provides an overview of these methodologies, helping you determine which might best fit your organizational environment.

On the second day, we examine project management techniques and best practices derived from Agile that can be effectively applied within both Waterfall and Agile contexts.

Business analysis is the process of examining, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the process of managing organizational change and designing new business solutions. Business analysis aims to ensure that technological, procedural, or organizational solutions meet business goals and needs. It is a crucial element in ensuring the effectiveness of projects and changes within an organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

The training "Scrum for an Advanced Scrum Master + PSM II Preparation" is aimed at experienced Scrum Masters who wish to expand their competencies, gain a deeper understanding of how Scrum works, and become true agile leaders. The course covers the interpretation of the Scrum Guide aligned with Scrum.org’s vision, which is crucial for the PSM II exam context. Participants gain practical knowledge regarding holistic Scrum, empirical approaches, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course emphasizes the business analyst's role in ensuring success within Agile projects. Participants will learn how to collaborate effectively with the Team, Product Owner, Scrum Master, and Customer to streamline the development process. The curriculum includes a mock project where participants practice handling common scenarios.

Target Audience:

IT Directors, Project Managers, Technical Team Leads, Analysts, Software Developers, and Testers

Learning Objectives:

This training aims to equip participants with the knowledge and practical skills necessary for the workshop components of Kanban and Agile fundamentals.

This course is designed for professionals who wish to integrate Agile methodologies, particularly SCRUM, with Lean and Kanban practices to effectively oversee their projects.

It bridges the disciplines of product design and software development.

Who should attend?

This two-day course is designed for any IT professionals interested in implementing Iterative Agile and Scrum methodologies to oversee software development. It is especially beneficial for project managers, team leaders, developers, and customers involved in software development who wish to have a stake in the development process.

This course is designed for test managers, quality assurance personnel, testers, software developers, project managers, and management teams to explain how Agile project management frameworks (particularly SCRUM) address testing.

By the end of the course, each participant will design and execute a test plan for a sample application (which can be an actual client application, if available).

This two-day course offers a concise introduction to software testing within Agile environments. It covers essential testing concepts in the context of Agile (Scrum) development, utilizing Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore modern principles and practices of Agile testing.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices in an Agile setting.

It is also suitable for individuals pursuing a career in testing and serves as a prerequisite for the iSQI Certified Agile Tester course.

This instructor-led, live training in Taiwan (online or onsite) targets beginner to intermediate-level professionals aiming to deepen their understanding of Scrum and pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the fundamentals and concepts of Scrum.
• Gain core competencies to handle internal and external distractions in project development.
• Master the ins and outs of all Scrum ceremonies.
• Gain proficiency in executing Scrum.
• Take the Certified Scrum Master (CSM) Certification Exam with confidence.

JIRA Software serves as a robust instrument for project management, yet users often concentrate excessively on the tool itself rather than the underlying methodology.

This instructor-led, live training reveals the synergistic power of Jira and Confluence, working in unison to enable teams to successfully deliver their products or projects. Participants will learn how to leverage these tools to enhance efficiency in managing user requirements, testing, and communication, all centralized within a single platform.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning, dependencies, the integration of Jira and Confluence, reporting, essential fields, custom fields, issue types, screens, and filtering.

Upon completing this training, participants will be capable of:

• Establishing a Scrum or Kanban project
• Configuring Jira to manage the project effectively
• Handling issues with proficiency
• Designing necessary screens to address specific issue types
• Constructing workflows and boards, and comprehending their interplay
• Executing basic and advanced searches and analysis
• Creating and reviewing reports essential for both the team and management

Kanban Management Professional 1 (KMP1) is an engaging, two-day course that blends instruction, group dialogue, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organizations to effectively manage and enhance the delivery of products and services to their customers.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for facilitating successful evolutionary change. It begins with your current practices and fosters incremental improvement while respecting existing roles, responsibilities, and job titles. This approach encourages leadership at every level, allowing organizations to gradually refine business processes, establish and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will gain a solid understanding of Kanban principles and general practices, along with the skills needed to confidently apply Kanban within your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyze demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visualizations
- Identify and prioritize improvements
- Select appropriate cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work, including but not limited to:
Program and delivery managers
Product and project managers
Product developers, software developers, and testers
Operations and support staff
Business analysts
Senior management
Anyone interested in implementing Agile practices in their organization

JIRA is a Java-based web application designed to provide project and issue tracking services, thereby enhancing the agility of software development.

In this instructor-led live training, participants will learn how to utilize Jira to implement a Kanban approach to Agile within their organization.

By the end of this training, participants will be able to:

• Understand the principles behind Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customize Jira to fit the needs of their organization
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice in a live-lab environment.

Note

• To request a customized training for this course, please contact us to arrange.

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

Are you facing challenges in implementing Agile within your organization? Is the prescribed change too rigid? Are your teams overworked and less productive, yet resistant to radical transformation?

Opt for the 'Alternative Path to Agility' and adopt an evolutionary, humane Change Management approach that refines your process rather than overhauling it.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This enables organizations to gradually evolve business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

If your team feels overwhelmed, Kanban can help bring order to your work. It is a dynamic technique for managing your process and exposing bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your work, teaching you how to prioritize current tasks, defer items for later, and remove those that should never have been on the to-do list.

Learning Outcomes

This one-day course introduces the fundamentals of the Kanban Method® and serves as the entry point to an alternative path toward agility.

Attendees will become familiar with the Kanban Method, learning to design and implement a basic Kanban board. They will understand work item types and the risks associated with specific tasks. Participants will gain exposure to various Team Kanban board designs and styles, learning how to select the design best suited to their specific context. Additionally, they will understand the training roadmap and the value gained at each step along the 'alternative path to agility.'

Who Should Attend

This course is designed for any professional involved in product development or knowledge work who wishes to explore how Kanban can enhance their working environment. Kanban applies across multiple organizational functions, from senior staff members aiming to adopt Lean Management to delivery team members seeking to improve their practices. Previous attendees have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles, including HR and Finance professionals