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Duration 16 hours (2 days)
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and historical evolution.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Identifying various types of waste (muda) in service environments.
2. Applying Lean to Requirements and Project Management (4 hours)
- Incorporating VOC (Voice of the Customer) insights.
- Prioritization frameworks: MoSCoW, WSJF, and the Effort-Impact Matrix.
- A3 Thinking: Structure and practical application in projects.
- Comparative overview: Lean vs. Agile vs. Six Sigma.
3. Lean Kanban Practices (4 hours)
- Core components and fundamentals of the Kanban system.
- Effective board management strategies.
- Implementing Pull mechanisms and Work In Progress (WIP) limits.
- Key flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean Process Optimization (4 hours)
- VSM (Value Stream Mapping) techniques.
- Pinpointing waste within banking-specific processes.
- Implementing KAIKAKU (radical improvement) strategies.
5. Additional Lean Toolkits (2 hours)
- GEMBA (the actual place of work).
- KAIZEN (continuous improvement) methodologies.
- Root cause analysis techniques: Ishikawa diagrams and the 5 Whys.
- POKA-YOKE (error-proofing) mechanisms.
Conclusion and Recommended Next Steps
Requirements
- Foundational knowledge of core project management concepts.
- Practical experience with process workflows in a business or banking environment.
- Basic familiarity with Agile or Lean philosophies.
Target Audience
- Process managers and analysts.
- Project managers within the banking and financial services sectors.
- Professionals responsible for requirements definition and process optimization.
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.