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Course Outline

Lean

  • Lean Thinking
  • Five Principles of Lean
  • Applying Lean in Research & Development
  • Systems Thinking (based on Deming)
  • Plan-driven vs. Value-driven approaches
  • Team Empowerment
  • Innovation Curve

Agile

Why Agile?

  • Comparison of Iterative Methodologies
  • Common Reasons for Project Failures
  • The Agile Approach
  • What is Scrum?
  • Participants vs. Contributors (Pigs and Chickens)

Product Owner

  • Acting as the Customer Representative
  • Prioritizing Product Requirements
  • Writing Effective User Stories
  • Defining Acceptance Criteria
  • Negotiating Sprint Content
  • Group Exercise: Developing Customer Requirements and Writing Stories

The Sprint

  • Sprint Backlog
  • Sprint Planning: What to Accomplish
  • Sprint Planning: How to Execute
  • Activities During a Sprint
  • Burndown Charts
  • Group Exercise: Planning a Sprint

Scrum Master

  • Backlog Refinement Meetings
  • Implementing Scrum
  • Ensuring Adherence to Best Practices
  • Managing Documentation
  • Daily Stand-up Meetings
  • When to Utilize Pair Programming
  • Group Exercise: Implementing Scrum

Completing a Sprint

  • Sprint Review Meeting
  • Sprint Retrospective Meeting
  • Releasing the Iteration
  • Group Exercise: Reviewing a Sprint

Kanban

Command & Control vs. Agile

  • Factory Model
  • Canon's Operational Model
  • Missile's Operational Model
  • Pillars of Kanban
  • The Big Picture

Process

  • Kanban Underlying Concepts
  • Kanban Rules
  • Metrics
  • Flow Diagrams
  • Technical Practices

Teamwork

  • Shared Responsibility
  • Self-Organization
  • Interdisciplinary Collaboration
  • Benefits of Effective Teamwork

Kanban Board

  • Visualizing the Process
  • Creating a Kanban Board
  • Understanding and Implementing WIP Limits
  • Understanding and Implementing Classes of Service

Customer Engagement

  • Identifying the Most Common Forms of Waste
  • Value Stream

Waste

  • Value Stream Mapping
  • Waste Analysis
  • Core Concepts of Kaizen (MUDA, MURI, MURA)
  • Bottleneck Analysis
  • Five Focusing Steps

Product Discovery Methods and Tools

  • Golden Circle
  • Impact Mapping
  • Design Thinking
  • User Story Mapping
 21 Hours

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