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Course Outline
Fundamentals of Effective Communication
The Value of Clear and Concise Communication
- Exploring the 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Identifying common communication barriers and strategies to overcome them
- Distinguishing between formal and informal communication styles
Mastering Verbal Communication
- Articulation & Pronunciation: How to speak with clarity and assurance
- Pacing & Tone: Techniques for sounding professional and engaging
- Active Listening: A cornerstone of productive conversations
- Navigating Difficult Conversations & Delivering Constructive Feedback
Business Writing Essentials
Writing with Clarity, Accuracy, and Brevity
- Grammar and punctuation: Spotting and correcting frequent errors
- Professionally structuring emails, reports, and business correspondence
- Selecting the appropriate tone for various business scenarios
Email Digital Communication Best Practices
Professional Email Etiquette: Best and Worst Practices
- Structuring emails to maximize impact and efficiency
- Managing sensitive or challenging email exchanges
- Leveraging AI and tools for grammar and tone verification
Conclusion & Action Planning
- Summarizing key learnings and personal insights
- Setting personal goals for continuous improvement
Training Methodologies
- Interactive Discussions & Exercises – Engaging participants through real-world scenarios
- Role-Playing & Simulations – Practicing effective verbal communication skills
- Group Work & Peer Feedback – Learning from colleagues' writing and speaking styles
- Practical Writing & Editing Exercises – Hands-on experience in refining business communication
Requirements
Intended Audience: Professionals looking to elevate their English communication capabilities in both speech and writing.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
