In this instructor-led, live training, participants will learn how to use OpenSpan (now integrated into Pegasystems) to unify robotics and workforce analytics.
By the end of this training, participants will be able to:
Use OpenSpan to automate Windows applications
Automate web application process
Deploy automated workflows
Diagnose and debug processes
Use OpenSpan in conjunction with Pegasystems workforce analytics software to improve customer service processes
Audience
Software architects
Developers
Consultants
Format of the course
Part lecture, part discussion, exercises and heavy hands-on practice
Note
To request a customized training for this course, please contact us to arrange.
In this instructor-led, live training in 新竹 (online or onsite), participants will learn how to identify the key process variables and connect them as they step through the creation of a business flow using RPA Express.
By the end of this training, participants will be able to:
Install and configure RPA Express.
Identify the steps and actions to be recorded by RPA Express.
Use RPA Express to map out a business flow.
Create bots to capture and repeat events on a website, desktop or terminal.
In this instructor-led, live training in 新竹 (onsite or remote), participants will learn how to implement RPA by engaging in practical, hands-on exercises and discussions.
By the end of this training, participants will have working knowledge of the prominent tools available for designing and deploying RPA systems and will be in a position to evaluate and choose among such systems. Participants will implement various sample RPA projects and gain the necessary practice and mindset to implement a similar system within their own organization.
In this instructor-led, live training in 新竹 (onsite or remote), participants will learn what RPA is and how it can be implemented within an organization. Different RPA tools and approaches are examined, then hands-on implementation exercises are carried out in a simulated front and back office setting using NICE Robotic Automation.
By the end of this training, participants will be able to:
Evaluate and select which processes and workflow are most appropriate for RPA.
Automate select cases of repetitive, time-intensive manual processes.
Configure and monitor Nice Robotic Automation in a production setting.
Present proposal and feedback on RPA results to management.
In this instructor-led, live training in 新竹 (onsite or remote), participants will learn how to create an automation workflow, manipulate data within the workflow, debug issues and set up the necessary end-to-end infrastructure needed to deploy a full-fledged robotic workflow.
By the end of this training, participants will be able to:
Design, deploy and manage a robotic workforce that mimics real employees.
Apply this RPA solution to various business areas, including finance, BPO, software, and insurance.
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