Intermediate Gemini AI for Public Sector Professionals培訓

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.

This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.

By the end of this training, participants will be able to:

• Identify areas in their department where AI can improve public service operations.
• Understand automation tools and AI-driven decision support systems.
• Explore use cases in forecasting, language access, and citizen assistance.
• Assess ethical, operational, and citizen trust factors in AI-enabled services.

Format of the Course

• Interactive lecture with real-life examples.
• Public sector use case walkthroughs and group discussion.
• Strategy planning exercises adapted to participants' departments.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

• Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
• Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
• Recognize cybersecurity threats targeting AI models and data pipelines.
• Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

• Interactive lecture and discussion of public sector use cases.
• AI governance framework exercises and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

• Understand how AI tools assist with common administrative tasks.
• Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and result interpretation.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

ChatGPT 是一款功能强大的 AI 助手，能够为政府专业人员提供起草、研究、总结和任务自动化的支持。

本次由讲师指导的培训（线上或线下）面向公共部门工作人员，特别是那些对 AI 工具使用经验有限或没有经验，但希望有效应用 ChatGPT 进行政府相关沟通、分析和行政效率提升的人员。

通过本次培训，参与者将能够：

• 使用 ChatGPT 撰写和修改政府电子邮件、备忘录和报告。
• 精准总结政策文件、公众意见或研究成果。
• 为日常行政和分析任务设计有效的提示。
• 在公共部门环境中使用 AI 时，应用基本的隐私和合规原则。

课程形式

• 互动式讲座和讨论。
• 真实的政府导向用例。
• 动手实践和提示写作练习。

课程定制选项

• 如需根据您部门的特定工作流程或政策优先级定制本课程，请联系我们安排。

ChatGPT 是一種由人工智慧驅動的語言模型，能夠協助公共部門團隊大規模進行立法起草、政策撰寫和文件修訂，同時提升清晰度、合規性和效率。

這是由講師指導的培訓（線上或線下），針對那些在立法和政策內容起草、編輯或審查方面負責，且希望使用 ChatGPT 提升精確性、清晰度和速度的公共部門專業人士，無論他們是否具備使用人工智慧的經驗。

在培訓結束時，參與者將能夠：

• 使用 ChatGPT 起草、修訂和編輯立法或政策文件。
• 應用簡明語言原則和提示技巧來控制語調。
• 創建和修訂多個版本，以獲取利益相關者的意見或法律審查。
• 確保文件結構和合規要求的一致性。

課程形式

• 互動式講座與討論。
• 在立法和政策起草情境中實際操作 ChatGPT。
• 專注於文件結構、語調和法律清晰度的指導練習。

課程定制選項

• 如需根據您部門的工作流程或內部工具定制此課程，請聯繫我們安排。

ChatGPT是一款多功能AI助手，能够帮助政府沟通团队提升内容创作、响应速度和多语言服务交付，同时保持信息的一致性和语调。

本次由讲师指导的培训（线上或线下）面向公共部门中初次接触AI工具的沟通专业人员，旨在帮助他们使用ChatGPT支持外部沟通任务，如公告发布、社交媒体写作以及以清晰和包容的格式回应市民。

培训结束后，参与者将能够：

• 利用AI支持创建有效的公共公告、警报和更新。
• 根据不同受众和平台调整语调和信息。
• 使用ChatGPT翻译、重写或简化跨多种语言的公共内容。
• 确保与沟通指南、可访问性和语调政策保持一致。

课程形式

• 互动式讲座与讨论。
• 在实际公共部门沟通场景中动手使用ChatGPT。
• 专注于外联、语调管理和语言包容性的指导练习。

课程定制选项

• 如需根据您部门的工作流程或内部工具定制本课程，请联系我们安排。

ChatGPT is a powerful AI assistant that can help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (online or onsite) is aimed at government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

• Use ChatGPT to extract and summarize key insights from complex documents.
• Transform raw content into executive summaries, memos, and briefings.
• Refine summaries for clarity, tone, and purpose.
• Apply safe and effective prompting for government reporting workflows.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in sample government scenarios.
• Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Microsoft 365 Copilot 是一個嵌入熟悉 Microsoft 工具的 AI 驅動助手，旨在增強內容創作、自動化日常任務並提供智能洞察。

這項由講師指導的培訓（線上或線下）面向公共部門員工，他們對使用 AI 工具的經驗有限或無經驗，但希望使用 Microsoft 365 Copilot 來提升溝通效率、簡化文檔工作，並更有效地從數據和會議中提取洞察。

培訓結束時，參與者將能夠：

• 在 Word、Excel 和 Outlook 中使用 Copilot 來起草、分析和改進溝通。
• 在 Microsoft 365 apps 中自動化重複的文檔和摘要任務。
• 從會議記錄、電子表格和書面報告中生成洞察。
• 遵循公共部門環境中 Copilot 的負責任使用指南。

課程形式

• 互動式講座與討論。
• 在模擬政府場景中實際使用 Microsoft 365 Copilot。
• 專注於溝通、報告和會議效率的指導練習。

課程定制選項

• 如需根據您部門的工作流程或內部工具定制此課程，請聯繫我們安排。

此由講師帶領的即時在線培訓課程旨在進階政府專業人員和政策專家，他們希望利用DeepSeek 進行數據驅動的治理和政策創新。

培訓結束時，參與者將能夠：

• 利用DeepSeek AI進行政策分析和戰略決策。
• 自動化政府報告，提高數據透明度。
• 應用基於AI的見解來創新公共部門。
• 通過AI驅動的解決方案加強公民參與。

這種以講師為主導的台灣（在線或現場）實時培訓面向希望使用 Google Gemini AI 將 AI 功能整合到其應用程式中的初級到中級開發人員。

在培訓結束時，參與者將能夠：

• 瞭解大型語言模型的基礎知識。
• 設置和使用 Google Gemini AI 執行各種 AI 任務。
• 實現文字到文字和圖像到文字的轉換。
• 構建基本的 AI 驅動型應用程式。
• 探索 Google Gemini AI 中的高級功能和自定義選項。

這種以講師為主導的台灣（在線或現場）現場培訓面向希望利用 Google Gemini AI 來提高其內容品質和效率的中級內容創作者。

在培訓結束時，參與者將能夠：

• 瞭解 AI 在內容創作中的作用。
• 設置和使用 Google Gemini AI 來生成和優化內容。
• 應用文字到文本的轉換來生成創意和原創內容。
• 使用 AI 驅動的見解實施 SEO 策略。
• 使用 Gemini AI 分析內容性能並調整策略。

這種以講師為主導的台灣（在線或現場）現場培訓面向希望在客戶服務運營中實施 Go ogle Gemini AI 的中級客戶服務專業人員。

在培訓結束時，參與者將能夠：

• 瞭解 AI 對客戶服務的影響。
• 設置 Google Gemini AI 以自動化和個人化客戶交互。
• 利用文字到文本和圖像到文本的轉換來提高服務效率。
• 制定 AI 驅動的策略，用於即時客戶反饋分析。
• 探索高級功能，打造無縫的客戶服務體驗。

這種以講師為主導的台灣（在線或現場）現場培訓面向希望使用 Google Gemini AI 在各個行業更直觀地執行複雜數據分析任務的初級到中級數據分析師和業務專業人員。

在培訓結束時，參與者將能夠：

• 瞭解 Google Gemini AI 的基礎知識。
• 將各種數據源連接到 Gemini AI。
• 使用自然語言查詢瀏覽數據。
• 分析數據模式並得出見解。
• 創建引人入勝的數據可視化。
• 有效地傳達數據驅動的見解。

Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.

This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.

By the end of this training, participants will be able to:

• Understand the key concepts and terminology in artificial intelligence.
• Evaluate AI’s opportunities and risks within public sector contexts.
• Explore the ethical and regulatory considerations relevant to AI use in government.
• Develop informed perspectives for AI-related policy, procurement, and strategy.

Format of the Course

• Interactive lecture and discussion.
• Real-world public sector case studies.
• Guided group reflection and policy exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.