ChatGPT is a powerful AI assistant that can help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.
This instructor-led, live training (online or onsite) is aimed at government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.
By the end of this training, participants will be able to:
Use ChatGPT to extract and summarize key insights from complex documents.
Transform raw content into executive summaries, memos, and briefings.
Refine summaries for clarity, tone, and purpose.
Apply safe and effective prompting for government reporting workflows.
Format of the Course
Interactive lecture and discussion.
Hands-on use of ChatGPT in sample government scenarios.
Guided exercises focused on summarization, briefing, and communication workflows.
Course Customization Options
To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.
This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.
By the end of this training, participants will be able to:
Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO/IEC 42001.
Recognize cybersecurity threats targeting AI models and data pipelines.
Establish cross-departmental risk management plans and policy alignment for AI deployment.
Format of the Course
Interactive lecture and discussion of public sector use cases.
AI governance framework exercises and policy mapping.
Scenario-based threat modeling and risk evaluation.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Artificial Intelligence (AI) is increasingly being used to improve the efficiency, accessibility, and responsiveness of public service delivery in areas such as taxation, healthcare, immigration, and social programs.
This instructor-led, live training (online or onsite) is aimed at public service delivery professionals with limited experience in AI who wish to explore real-world applications, automation strategies, and planning considerations for incorporating AI into front-line government services.
By the end of this training, participants will be able to:
Identify areas in their department where AI can improve public service operations.
Understand automation tools and AI-driven decision support systems.
Explore use cases in forecasting, language access, and citizen assistance.
Assess ethical, operational, and citizen trust factors in AI-enabled services.
Format of the Course
Interactive lecture with real-life examples.
Public sector use case walkthroughs and group discussion.
Strategy planning exercises adapted to participants' departments.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.
This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.
By the end of this training, participants will be able to:
Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
Assess national and international policy developments (Canada, U.S., OECD, etc.).
Evaluate legal and ethical risks in AI procurement and use.
Contribute to AI governance, oversight, and cross-agency alignment.
Format of the Course
Interactive lecture and legal case analysis.
Regulatory comparisons and policy mapping exercises.
Scenario-based group discussion.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.
This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.
By the end of this training, participants will be able to:
Understand how AI tools assist with common administrative tasks.
Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
Integrate AI tools with calendars, task lists, and office software.
Apply best practices for prompt writing and result interpretation.
Format of the Course
Interactive lecture and guided demonstrations.
Hands-on practice with real-world administrative tasks.
Customizable exercises using the tools most relevant to participants' daily work.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Artificial Intelligence (AI) is transforming public sector operations, decision-making, and service delivery worldwide.
This instructor-led, live training (online or onsite) is aimed at public sector leaders with little to no prior background in AI who wish to understand the fundamentals of AI, assess its strategic relevance, and explore how it can be ethically and effectively adopted within government organizations.
By the end of this training, participants will be able to:
Understand the key concepts and terminology in artificial intelligence.
Evaluate AI’s opportunities and risks within public sector contexts.
Explore the ethical and regulatory considerations relevant to AI use in government.
Develop informed perspectives for AI-related policy, procurement, and strategy.
Format of the Course
Interactive lecture and discussion.
Real-world public sector case studies.
Guided group reflection and policy exercises.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
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