CRM培訓

Microsoft Dynamic 365是基於雲的CRM（客戶關係Management ）和ERP（企業資源計劃）的混合體。

此講師指導的現場培訓（現場或遠程）針對希望使用Microsoft Dynamic 365優化營銷和銷售流程的業務分析師。

在培訓結束時，參與者將能夠：

- 使用Microsoft Dynamic 365中的不同模塊來管理流程。
- 將Power Platform集成到Microsoft Dynamics 365中。
- 構建不同的通用數據模型，例如記錄，段圖等。
- 通過Microsoft Flow集成實現流程自動化。

課程形式

- 互動式講座和討論。
- 很多練習和練習。
- 在現場實驗室環境中動手實施。

課程自定義選項

- 要請求此課程的定制培訓，請與我們聯繫安排。

SAP is an ERP (Enterprise Resource Planning) software application for streamlining business processes.

This instructor-led, live training (online or onsite) is aimed at end users with no previous experience with SAP or ERP. We will demonstrate how to operate SAP's most important features to improve business processes in the areas of accounting, sales, production, human resources and finance.

By the end of this training, participants will be able to:

- Understand the concepts behind Enterprise Resource Planning.
- Understand and apply SAP's most important modules.
- Unify and streamline various key business processes within SAP's single integrated environment.
- Generate and export reports that can be used to gain valuable insights into a company's operations.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Zoho Creator is a SaaS-based platform for creating enterprise-class applications that run on any device.

In this instructor-led, live training (onsite or remote), participants will learn how to build a custom application fast using Zoho Creator.

By the end of this training, participants will be able to:

- Set up, configure and run their Zoho Creator account efficiently
- Create forms and dashboards
- Define workflows and business rules
- Automate recurring actions and build informative pages

Audience

- Developers
- Business managers

Format of the course

- Interactive lecture and discussion
- Lots of exercises and practice
- Hands-on implementation in a live-lab environment

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

UIPath是一個用於自動化業務流程的軟件平台，通常由人工手動和重複地完成。 SAP有許多流程，任務和接口，非常適合UIPath提供的軟件機器人自動化。

這種以講師為主導的現場培訓（現場或遠程）面向希望創建，部署和管理軟件機器人的SAP高級用戶和顧問，以自動化SAP重複人工任務。

在培訓結束時，參與者將能夠：

- 在服務器和客戶端上安裝和配置UIPath。
- 通過軟件機器人識別適合自動化的任務。
- 了解UIPath與其他自動化工具的區別。
- 測試和部署UIPath軟件機器人，以自動化SAP繁瑣且耗時的任務。

課程格式

- 互動講座和討論。
- 大量的練習和練習。
- 在實時實驗室環境中親自實施。

課程自定義選項

- 要申請本課程的定制培訓，請聯繫我們安排。

SAP SD（銷售和分銷）是SAP ERP中的模塊，用於銷售，運輸和開票產品所需的業務流程。

這種由講師指導的實時培訓（現場或遠程）針對希望使用SAP SD創建產品管理業務流程的職能顧問。

在培訓結束時，參與者將能夠：

- 在SAP系統中定義組織結構。
- 了解並實現SAP SD中的主數據。
- 在SAP系統中創建銷售查詢，報價，銷售訂單和發票。

課程形式

- 互動式講座和討論。
- 很多練習和練習。
- 在現場實驗室環境中動手實施。

課程自定義選項

- 要請求此課程的定制培訓，請與我們聯繫以安排。

本講師指導的現場培訓 (現場或遠端) 針對的是以前沒有 SAP 經驗的最終使用者, 重點瞭解和 SAP & #39; 銷售訂單處理和供應鏈管理模組 操作。

到本次培訓結束時, 學員將能夠:

- 瞭解 SAP 兩個最受歡迎的模組背後的概念 & #39;: 銷售訂單處理和供應鏈管理。
- 使用 SAP 統一和簡化銷售訂單流程
- 瞭解 SAP & #39; 的供應鏈管理模組, 並將其應用於組織內的物流運營.
- 生成和匯出可用於獲取有關公司 & #39; 運營的有價值的見解的報告
課程 格式

- 互動講座和討論.
- 大量的練習和練習
- 在現場實驗室環境中的實際實現。

課程自訂選項

- 要要求本課程的定制培訓, 請聯繫我們安排

SAP ERP Central Component (SAP ECC) is an Enterprise Resource Planning (ERP) software offered by SAP SE. Along with other modules, SAP ECC reinforces different business processes and customer relations. One of its primary application components is the SAP Plan Maintenance (SAP PM), which aids in managing and running plant operations. With the use of SAP PM features and tools, personnel can efficiently perform and facilitate enterprise manufacturing activities.

This instructor-led, live training (online or onsite) is aimed at business analysts, consultants, and other corresponding personnel who wish to employ SAP PM for sustaining the performance of business units.

By the end of this training, participants will be able to:

- Install and configure the SAP PM software.
- Integrate the features of SAP PM into the IT structure of their business.
- Utilize SAP PM as a tool for executing the responsibilities of maintenance roles.
- Make use of SAP PM reports to resolve the needs of clients.
- Recognize the importance of SAP PM implementations to plant workflow and the safety of work personnel.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP MM (Material Management) is a module in SAP. SAP MM consists of four components master data, purchasing, inventory, and material resource planning, all of which are essential to business processes.

This instructor-led, live training (online or onsite) is aimed at functional consultants who wish to manage procurement operations in a company with SAP MM.

By the end of this training, participants will be able to:

- Preform end-to-end transactional activities in the SAP system.
- Create and maintain MM master data in the SAP system.
- Understand the organizational structure in the SAP system.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP Hybris is a cloud based CRM (Customer Relationship Management) suite. Users can address the shortcomings of traditional CRMs with SAP Hybris and its sales, services, marketing, and analytic capabilities.

This instructor-led, live training (online or onsite) is aimed at system administrators who wish to use SAP Hybris to define build, and deploy online e-commerce applications.

By the end of this training, participants will be able to:

- Build an SAP Hybris clustered landscape.
- Install, configure, and edit the SAP Hybris system.
- Administrate an SAP Hybris landscape in a production environment.
- Conduct tests and performance analysis on an SAP Hybris landscape.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP Human Capital Management (HCM) is one of the main SAP modules and is used to organize and manage human resource processes within an enterprise.

This instructor-led, live training (online or onsite) is aimed at persons who wish to implement and configure SAP HCM Core Modules based on their organization's business requirements as well as on SAP Best Practices.

By the end of this training, participants will be able to:

- Install SAP HCM and related modules.
- Gather business requirements and define appropriate HCM structures.
- Configure SAP HCM modules.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
- Course Customization Options

Course Customization Options

- This course is NOT aimed at the SAP HCM Certification exam. It is practical in nature and is designed to get users up and running quickly with SAP to begin applying to organizational problems.
- To request a customized training for this course, please contact us to arrange.

SAP HANA是基於硬件和軟件的內存數據庫和平台。

這種由講師指導的現場培訓（現場或遠程）針對希望使用SAP HANA從不同數據源捕獲數據以進行快速處理和分析的數據分析人員。

在培訓結束時，參與者將能夠：

- 了解SAP Hana內存數據庫以加速數據訪問
- SAP Hana數據庫中的模型數據。
- 對大量不斷變化的數據進行實時分析。

課程格式

- 互動講座和討論。
- 大量的練習和練習。
- 在實時實驗室環境中親自實施。

課程自定義選項

- 要申請本課程的定制培訓，請聯繫我們安排。

SAP FICO (Financial Accounting and Controlling) is SAP's central module for storing financial transactions data.

This instructor-led, live training (online or onsite) is aimed at SAP power users who wish to learn the consulting skills to implement and configure SAP FICO within an organization.

By the end of this training, participants will be able to:

- Install SAP FICO and related sub-modules.
- Gather business requirements and define an organization's structure.
- Configure SAP FI and CO modules to manage the financial transactions within an organization.
- Improve an organization's processes and uncover opportunities for optimizing workflow and reducing costs.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- This course is NOT aimed at the SAP FI Certification exam. It is practical in nature and is designed to get users up and running quickly with SAP to begin applying to organizational problems.
- To request a customized training for this course, please contact us to arrange.

SAP EWM (Extended Warehouse Management) is a software platform for managing inventory in a warehouse, including the movement of goods to and from the warehouse.

This instructor-led, live training (online or onsite) is aimed at persons who wish to better manage a warehouse using SAP EWM.

By the end of this training, participants will be able to:

- Manage large volumes of goods moving in and out of the warehouse.
- Integrate warehouse and distribution processes with the broader supply chain.
- Optimise inventory tracking in real time.
- Reduce warehouse costs of processes, labor, and stock.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP BW (Business Warehouse) is a model-driven data warehousing application for integrating, transforming, consolidating, cleansing, and storing data. SAP BW's high-performance infrastructure is based on the SAP NetWeaver ABAP platform and serves as a development platform for creating data warehouses, managing data, generating reports and developing analytics applications.

This instructor-led, live training (online or onsite) is aimed at developers who wish to use ABAP to build data oriented applications in SAP BW.

By the end of this training, participants will be able to:

- Set up the necessary development environment to start developing.
- Write clean, well-structured ABAP code oriented at data management.
- Model complex data flows and queries.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

HubSpot是一家軟件公司，提供用於營銷，Web分析和內容管理的工具。 HubSpot CRM是一個基於雲的應用程序，使銷售團隊可以增強銷售流程，同步通信等等。

這種由講師指導的實時培訓（現場或遠程）針對希望使用HubSpot CRM創建和優化銷售與營銷流程的營銷人員。

在培訓結束時，參與者將能夠：

- 使用HubSpot會議工具安排會議。
- 使用HubSpot CRM優化業務運營。
- 創建功能齊全的儀表板和報告以進行數據分析。
- 自動化銷售和營銷工作流程。

課程形式

- 互動式講座和討論。
- 很多練習和練習。
- 在現場實驗室環境中動手實施。

課程自定義選項

- 要請求此課程的定制培訓，請與我們聯繫以安排。

SAP Business Warehouse (BW) is a model-driven data warehousing application for integrating, transforming, consolidating, cleansing, and storing data. SAP BW's high-performance infrastructure is based on the SAP NetWeaver ABAP platform.

This instructor-led, live training (online or onsite) is aimed at analysts who wish to use SAP Business Warehouse (BW) and SAP Business Intelligence (BI) to organize, evaluate and interpret critical business data.

By the end of this training, participants will be able to:

- Understand how SAP Business Warehouse (BW) ties in with other SAP systems.
- Use SAP Business Warehouse (BW) to grapple large amounts of data from different sources.
- Apply Business Intelligence (BI) techniques to make better business decisions.
- Migrate complicated Excel spreadsheet data to the more efficient SAP Business Warehouse (BW) centralized database.
- Resolve inconsistencies in data that is sourced from multiple stores.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP Business Suite is a collection of integrated business applications for managing a company's financials, logistics, human resources, and other business areas. It has as its backbone, SAP ERP, and includes other foundational components such as: SAP Financials, Human Capital Management, Logistics, Customer Relationship Management (CRM), Product Lifecycle Management (PLM), Supply Chain Management (SCM) and Supplier Relationship Management (SRM).

This instructor-led, live training (online or onsite) is aimed at end users who wish to understand SAP Business Suite 7 and operate its prominent features to better manage a cross-functional organization.

By the end of this training, participants will be able to:

- Navigate SAP Business Suite 7's UI.
- Understand the difference between SAP Business Suite and other SAP packages.
- Understand the relationship between SAP Business Suite's foundational components.
- Carry out common operations inside SAP Business Suite's foundational components.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP Basis refers to the applications and tools that an SAP Basis administrator uses to operate and manage an SAP system, including the database, operating system, communication protocols and SAP modules.

This instructor-led, live training (online or onsite) is aimed at administrators who wish to install, configure, and manage an SAP application server.

By the end of this training, participants will be able to:

- Setup and configure an SAP system.
- Manage users, jobs, data and communications.
- Maintain the operational environment.
- Monitor an SAP system in production.
- Improve the performance of an SAP system.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

SAP ASE（ SAP Adaptive Server Enterprise），以前稱為Sybase SQL Server，Sybase DB和Sybase ASE是企業的關係數據庫。

在這個由講師指導的實時培訓中，參與者將在逐步完成SAP ASE Database系統示例的創建和部署過程中學習SAP ASE（ SAP Adaptive Server Enterprise） Database管理的基礎知識。

在培訓結束時，參與者將能夠：

- 安裝和配置SAP ASE以進行數據存儲和事務操作。
- 了解並使用SAP ASE組件，工具和實用程序。
- 將SAP ASE與非SAP ASE應用程序集成。

課程格式

- 互動講座和討論。
- 大量的練習和練習。
- 在實時實驗室環境中親自實施。

課程自定義選項

- 要申請本課程的定制培訓，請聯繫我們安排。

SAP ABAP (Advanced Business Application Programming) is an enterprise programming language for business systems.

This instructor-led, live training (online or onsite) is aimed at developers who wish to use the ABAP programming language to create SAP applications.

By the end of this training, participants will be able to:

- Set up a development environment to start writing SAP applications.
- Read, understand, write, modify, execute and debug ABAP code.
- Deploy applications for SAP enterprise systems.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Salesforce Lightning is a library of tools that includes the Lightning Component Framework for developing web applications. Using, Salesforce Lightning, users can create custom web applications, such as user interfaces, with little to no code.

This instructor-led, live training (online or onsite) is aimed at administrators who wish to use Salesforce Lightning to create web applications.

By the end of this training, participants will be able to:

- Build responsive applications with Salesforce Lightning.
- Develop applications with little to no code.
- Create a lightning application from scratch.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Salesforce是世界領先的CRM（客戶關係管理）平臺。Salesforce開發是一個基於雲的開發人員平臺，用於構建即時應用程式。

此講師指導的現場培訓（現場或遠端）面向希望使用Salesforce開發創建即時應用程式的 Web 開發人員。

培訓結束時，學員將能夠：

- 使用 Apex 程式設計語言構建即時應用程式。
- 使用 Apex 創建測試類，以提高Salesforce中的代碼覆蓋率。
- 使用 Apex 使用 REST 和 SOAP Web 服務。

課程格式

- 互動講座和討論。
- 大量的練習和練習。
- 在即時實驗室環境中實際實現。

課程自訂選項

- 如需申請本課程的定制培訓，請聯繫我們安排。

Salesforce CPQ（以前稱為Steelbrick CPQ）是一個高度可配置的“報價到現金”應用程序，構建於Salesforce平台之上，用於為客戶高效生成和交付報價，合同和發票。

在這個以講師為主導的實時培訓中，參與者將學習構成Salesforce CPQ安裝的設置，配置和維護時構成，配置和維護的Salesforce CPQ的體系結構，設計和操作功能。

聽眾

- 初級管理員
- 顧問
- 銷售OPS
- IT經理
- 超級用戶

課程形式

- 部分講座，部分討論，練習和繁重的實踐練習

SAP S/4 HANA (S/4Hana) is SAP's next generation business suite and is built on SAP's in-memory HANA database platform.

This instructor-led, live training (online or onsite) is aimed at functional consultants who wish to setup, migrate and manage the SAP S/4 HANA Business Suite.

By the end of this training, participants will be able to:

- Install and configure SAP S/4 Hana on premise or in the cloud.
- Understand SAP S/4 Hana architecture and capabilities
- Migrate from existing versions of SAP Business Suite to to SAP S/4 Hana
- Understand how security is implemented in SAP S/4 Hana
- Improve mobility of SAP applications using SAP Fiori
- Test, debug and deploy SAP S/4 Hana to production
- Explore how SAP S/4 can be integrated with SAP S/4 Cloud to provide a comprehensive enterprise solution.

Format of the Course

- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.

Course Customization Options

- To request a customized training for this course, please contact us to arrange.

Odoo是一款多功能的企業管理軟件，可為包括CRM，電子商務，計費，會計，製造，倉庫和項目管理以及庫存在內的各種業務應用程序提供全套解決方案。

這種由講師指導的實時培訓（現場或遠程）針對希望使用Odoo增強業務運營的最終用戶。

在培訓結束時，參與者將能夠：

- 了解如何在自己的組織中實施Odoo CRM系統。
- 計劃，分析業務功能和流程並將其映射到Odoo功能。
- 將Odoo與其他第三方工具和應用程序集成。

課程形式

- 互動式講座和討論。
- 很多練習和練習。
- 在現場實驗室環境中動手實施。

課程自定義選項

- 要請求此課程的定制培訓，請與我們聯繫以安排。

這種由講師指導的現場培訓（現場或遠程）面向希望安裝，配置和管理Odoo系統的系統管理員。

在培訓結束時，參與者將能夠：

- 安裝，配置和管理Odoo 。
- 了解Odoo的基本Odoo 。
- 創建自己的Odoo模塊。
- 將第三方工具集成到Odoo 。
- 最大限度地利用Odoo的功能。

課程格式

- 互動講座和討論。
- 大量的練習和練習。
- 在實時實驗室環境中親自實施。

課程自定義選項

- 要申請本課程的定制培訓，請聯繫我們安排。
- 要了解有關Odoo更多信息，請訪問： [https](https://www.odoo.com) ： Odoo

Odoo是一個allinone企業管理軟件，可爲各種業務應用程序（包括CRM，電子商務，賬單，會計，制造，倉庫和項目管理以及庫存）形成全套解決方案。 在這個有指導性的現場培訓中，參與者將學習如何使用Odoo並開始在Odoo爲其組織開發。 在培訓結束後，參與者將能夠： 安裝並配置Odoo 了解Odoo的基本原理創建自己的Odoo模塊將第三方工具集成到Odoo 最大限度地利用Odoo的功能 聽衆 開發商 IT專業人員 課程的格式 部分講座，部分討論，練習和沈重的練習 注意 要請求本課程的定制培訓，請聯系我們安排。

Zoho CRM是一個基於SaaS的客戶關係Management （CRM）系統，用於跟踪銷售，管理聯繫人，開展營銷活動和吸引客戶。

在這個由講師指導的現場培訓（現場或遠程）中，參與者將學習如何設置和管理Zoho CRM系統。

在培訓結束時，參與者將能夠：

- 有效地設置，配置和運行其組織的帳戶
- 管理用戶並自動化銷售流程
- 自定義CRM解決方案並保護客戶數據

聽眾

- 系統管理員

課程格式

- 互動講座和討論
- 大量的練習和練習
- 在實時實驗室環境中親自實施

課程自定義選項

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